AI-Driven CX Solutions Consultant

Zendesk Technologies Spain, S.L. (Spain); España; On-site; PHP 669,600 - 1,004,400; Full time

Job summary

Zendesk Technologies Spain, S.L. is seeking a Sales Engineer in Romblon, España. The role involves leading technical and business discovery, architecting AI-driven solutions, and driving strategy through the sales cycle. Ideal candidates should have 5+ years in presales or solutions consulting and a solid understanding of AI technologies.

Join us in revolutionizing customer experience and impact top brands by designing innovative solutions that drive measurable value.

Qualifications

• 5+ years of presales or solutions consulting experience in SaaS.
• Strong knowledge of web/scripting technologies and SaaS architectures.
• Proven experience designing customer pilots and proofs of concept.

Responsibilities

• Lead technical and business discovery to understand customer challenges.
• Architect AI-driven customer experience solutions.
• Drive technical strategy through the sales cycle.

Skills

Presales or solutions consulting experience

Knowledge of web/scripting technologies

Experience in AI technologies

Analytical and storytelling abilities

Interpersonal and communication skills

Education

Bachelor’s degree or equivalent work experience

Tools

AWS

Azure

GCP

Job description

Zendesk Technologies Spain, S.L. is seeking a Sales Engineer in Romblon, España. The role involves leading technical and business discovery, architecting AI-driven solutions, and driving strategy through the sales cycle. Ideal candidates should have 5+ years in presales or solutions consulting and a solid understanding of AI technologies.

Join us in revolutionizing customer experience and impact top brands by designing innovative solutions that drive measurable value.