AI & Analytics Intern – Property Operations

RealPage, Inc.; Manila; On-site; PHP 112,000 - 223,000; Part time

Job summary

RealPage, Inc. invites driven undergraduates for a Professional Intern role to support business operations, data analysis, and process improvements.

You will engage in software implementation and client-facing activities, contributing to dashboards, process mappings, and knowledge assets. You will learn to navigate CRM and project-tracking tools, prepare reports, and collaborate with cross-functional teams to deliver measurable improvements.

Qualifications

• Currently enrolled in a bachelor’s degree program related to IT, IS, CS, business analytics, data science, accountancy, finance, business administration, economics, communication, psychology, education, marketing, or another relevant field.
• Comfort using spreadsheets, documents, presentations, collaboration tools, and web-based business applications; experience learning unfamiliar systems is an advantage.
• Basic analytical ability to organize information, identify patterns, compare results with requirements, and explain findings clearly.
• Foundational Excel skills; exposure to lookups, pivot tables, charts, Power Query, Power BI, SQL, or basic automation is helpful but may be developed during the internship.
• Strong written and verbal communication, including the ability to prepare concise status updates, structured documentation, or customer- and learner-friendly content.
• Attention to detail and willingness to follow quality checks, data controls, documented workflows, and escalation procedures.
• Interest in one or more of the following: software implementation, customer support, customer experience, coaching, financial account management, operations analytics, knowledge management, or process improvement.
• Ability to manage several supervised tasks, work with cross-functional partners, receive feedback, and revise work based on evidence.
• Coursework, capstones, dashboards, research projects, case competitions, student leadership, tutoring, customer service, freelance work, or prior internship experience may demonstrate readiness.
• Ability to comply with the assigned hybrid schedule, site requirements, approved tools, data-access restrictions, and internship-hour limits.

Responsibilities

• Learn and follow the Business Unit’s documented end-to-end workflow, systems, quality standards, data-access rules, and escalation paths.
• Support supervised implementation, customer-experience, account-management, reporting, or operational activities based on the assigned Scope of Work.
• Navigate approved business systems such as CRM, ticketing, case-management, project-tracking, content, collaboration, survey, or financial platforms with mentor guidance.
• Organize, clean, validate, and reconcile structured information before it is used for setup, reporting, coaching, customer communication, or decision-making.
• Maintain accurate project plans, action logs, case notes, scorecards, coaching trackers, status reports, checklists, and supporting documentation.
• Review operational measures such as implementation progress, data quality, customer feedback, account health, task aging, quality results, or service outcomes and summarize key themes.
• Help triage routine issues by gathering evidence, documenting the problem, checking known guidance, identifying the responsible team, and escalating appropriately.
• Create or improve knowledge articles, playbooks, scripts, quick-reference guides, process maps, role-play scenarios, or customer-ready materials using approved templates.
• Build simple dashboards, recurring reports, validation aids, or light workflow automations using tools such as Excel, Power Query, Power BI, Power Automate, or equivalent approved platforms when appropriate to the assignment.
• Participate in cross-functional coordination with implementation, support, finance, quality, training, product, workforce, operations, or customer-facing teams.
• Communicate status, dependencies, risks, unanswered questions, and recommended next steps clearly to the mentor and relevant stakeholders.
• Handle customer, employee, financial, and operational data responsibly and follow all privacy, confidentiality, and access requirements.
• Test the assigned improvement with users, incorporate feedback, and document the final process, logic, owner, limitations, and maintenance steps.
• Present results and a reusable handoff package at the final review or demo day.

Skills

Excel basics

Power BI exposure

SQL basics

Power Query

Pivot tables

Data analysis

Communication skills

Education

Bachelor’s student in relevant field

Tools

CRM basics

Job description

RealPage, Inc. invites driven undergraduates for a Professional Intern role to support business operations, data analysis, and process improvements.

You will engage in software implementation and client-facing activities, contributing to dashboards, process mappings, and knowledge assets. You will learn to navigate CRM and project-tracking tools, prepare reports, and collaborate with cross-functional teams to deliver measurable improvements.