Agentic AI SRE: Cloud, Kubernetes & Incident Mastery

Astek; Santo Niño 1st; On-site; PHP 1,100,000 - 1,900,000; Full time

Job summary

Astek is seeking an experienced Production Support / Site Reliability Engineer (SRE) to support mission-critical, business-facing applications in cloud and containerised environments.

You will own incident triage, resolve complex issues across Linux/Unix, Kubernetes, and cloud stacks, and automate with Bash, scripts, and IaC tools.

The role requires a CS/IT degree, 5+ years of production or SRE experience, strong collaboration with stakeholders, and familiarity with Agentic AI use cases.

Qualifications

• Degree in Computer Science, Information Technology, or related discipline.
• At least 5 years of experience in Production/Application Support or SRE.
• Hands-on experience supporting business-facing applications and users.
• Proficiency in Control-M, Unix/Linux, Bash, and Shell scripting.
• Experience with AWS and/or Azure and cloud-native environments.
• Hands-on experience with Kubernetes and containerised applications.
• Familiarity with AutoSys, Datadog, and Terraform.
• Strong troubleshooting across application and infrastructure layers.
• Experience with incident and problem management.
• Strong analytical, communication, and stakeholder management skills.
• Exposure to Agentic AI technologies and AI-enabled operational use cases.

Responsibilities

• Provide day-to-day production and application support for mission-critical systems.
• Investigate and resolve complex application and infrastructure issues across multiple layers.
• Manage incident triage, incident management, problem management, and root cause analysis.
• Monitor application health, system performance, and scheduled workloads to maintain reliability.
• Troubleshoot issues across Linux/Unix, cloud, containerised, and application environments.
• Develop and maintain Bash/Shell scripts to support operations and automation.
• Collaborate with business users, engineering teams, and stakeholders to resolve production issues.
• Identify opportunities to improve system reliability, monitoring, automation, and processes.

Skills

Analytical skills

Communication

Stakeholder management

Incident management

Troubleshooting

Automation mindset

Education

Bachelor's degree in Computer Science or Information Technology

Tools

Control-M

Unix/Linux

Bash

Shell scripting

AWS

Azure

Kubernetes

AutoSys

Datadog

Terraform

Job description

Astek is seeking an experienced Production Support / Site Reliability Engineer (SRE) to support mission-critical, business-facing applications in cloud and containerised environments.

You will own incident triage, resolve complex issues across Linux/Unix, Kubernetes, and cloud stacks, and automate with Bash, scripts, and IaC tools.

The role requires a CS/IT degree, 5+ years of production or SRE experience, strong collaboration with stakeholders, and familiarity with Agentic AI use cases.