A leading customer service company in Quezon City is hiring for an Entry-level position focused on providing exceptional customer service and managing distributor accounts. Responsibilities include assisting customers, generating sales orders, and achieving sales targets while maintaining strong relationships with store personnel. Ideal candidates should possess strong customer service skills and be proactive in sales strategies. This is a full-time role with opportunities for growth in a dynamic industry.
Qualifications
Ability to provide prompt assistance to customer inquiries and concerns.
Experience in generating accurate sales orders based on stock levels.
Skill in managing distributor accounts and building relationships with store personnel.
Responsibilities
Assist customers with inquiries and educate them on products.
Prepare sales reports and update management on performance.
Plan and execute route schedules and ensure outlet coverage.
Track expired products and maintain inventory levels.
Achieve monthly and annual sales targets.
Skills
Customer service skills
Sales strategies
Inventory management
Relationship building
Job description
Locations
Taguig/Pasay/Makati
Paranaque / Las Pias / Muntinlupa
Customer Service
Provide prompt assistance to customer inquiries, concerns, and requests.
Educate customers on new products, promotions, and sales programs.
Reporting & Documentation
Prepare daily, weekly, and monthly sales reports.
Update management on account performance, challenges, and opportunities.
Use handheld devices or sales apps (if provided) for order entry and data tracking.
Route Management
Plan and execute daily route schedules efficiently.
Ensure coverage of all assigned outlets within the route.
Maintain accurate records of visits, orders, and sales activities.
Order Generation & Inventory Management
Generate accurate sales orders based on stock levels, demand, and promotions.
Work with the distributor to maintain adequate inventory and reduce out-of-stocks.
Track expired products, returns, and damaged goods.
Account Management
Manage a set of distributor accounts, retail stores, supermarkets, or route customers.
Conduct regular visits to accounts to ensure optimal stock levels, merchandising, and pricing.
Build strong relationships with store owners, managers, and distributor personnel.
Sales & Revenue Growth
Achieve monthly and annual sales targets for the assigned territory.
Identify new business opportunities and expand product distribution in existing and new accounts.
Execute sales strategies, promotions, and trade programs to drive volume.
Seniority level
Entry level
Employment type
Full-time
Industries
Broadcast Media Production and Distribution, Advertising Services, and Online Audio and Video Media