Agency Engagement and Communications Specialist

AIA Hong Kong and Macau; Manila; On-site; PHP 420,000 - 660,000; Full time

Job summary

MediCard Phils., Inc. is seeking an Agency Engagement and Communications Specialist to reinforce internal and external communications with MediCard agents and agencies.

The role focuses on alignment, clarity, and overall agent experience to boost productivity and long-term success. Key responsibilities include building agency relationships, developing engagement initiatives, providing agency support, monitoring performance metrics, and managing incentive programs while promptly addressing issues

Qualifications

• Assertive, dynamic and energetic individuals encouraged to apply.
• Experience in agency relationship management or communications is preferred.

Responsibilities

• Relationship Management: act as a liaison between MediCard and agencies to foster trust and collaboration.
• Engagement Initiatives: design and implement morale-boosting activities and recognition programs.
• Agency Support: provide guidance, resources, and assistance to help MediCard agencies achieve goals.
• Performance Monitoring: track agent performance metrics to identify improvement areas.
• Incentive Programs: develop rewards and recognition to align agencies with company goals.
• Problem Resolution: address and resolve agent issues promptly and effectively.

Job description

## Agency Engagement and Communications Specialist應徵locations: Makati, PH-MPItime type: Full timeposted on: 今天刊登time left to apply: 結束日期..2026年9月30日 (應徵期限..超過 30 天)job requisition id: JR-67241**MediCard Phils., Inc.** is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The competition is vast, and the benefits being offered by the competitors are tempting. However, MEDICard has taken the lead in providing innovative and productive ideas that cut down the cost of health maintenance without compromising its quality.**MediCard**now boasts of more than half a million members and over 54,000 accredited doctors in over 1,000 hospitals and clinics nationwide. It also operates 16 MediCard free-standing clinics that provide services at par with those offered by hospitals minus the confinement.**MediCard** is currently looking for assertive, dynamic and energetic individuals to fill up the following vacancy:This role is vital in shaping and optimizing both internal and external communication strategies for MediCard agents and agencies, ensuring alignment, clarity, and effectiveness in every interaction. Additionally, it is instrumental in elevating the overall experience and performance of MediCard agents, fostering engagement, driving productivity, and contributing to their long-term success within the organization.01. Relationship Management: Acting as a liaison between the company and agencies, fostering trust, collaboration, and effective communication. 02. Engagement Initiatives: Create and implement initiatives to boost MediCard agent morale and engagement, such as recognition programs and team-building activities. 03. Agency Support: Providing guidance, resources, and assistance to help MediCard agencies achieve their goals and address challenges. 04. Performance Monitoring: Track and analyze MediCard agent performance metrics to identify areas for improvement. 05. Incentive Programs: Developing and managing reward systems, bonuses, or recognition initiatives to keep agencies motivated and aligned with organizational goals. 06. Problem Resolution: Address and resolve any issues or concerns raised by agents promptly and effectively.*You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.*