Aftersales Warranty Claims Specialist

Nissan Commonwealth, Inc.; Tabang; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading automotive company in Bulacan seeks a Warranty Processor to manage warranty claims and tool inventory. The ideal candidate will ensure efficient processing of claims, maintain proper documentation, and provide exceptional service to customers. Responsibilities include coordinating with various teams and ensuring compliance with company standards. Candidates should possess strong knowledge of warranty procedures and excellent communication skills. Join a dynamic team driven by operational excellence.

Qualifications

• Ability to process warranty claims efficiently.
• Strong communication skills to liaise with various stakeholders.
• Capacity to maintain records accurately.

Responsibilities

• Administer warranty claims ensuring customer satisfaction.
• Prepare and maintain warranty documents.
• Coordinate with accounting for claim settlements.
• Conduct tool inventory and maintain safety protocols.

Skills

Knowledge of warranty procedures

Attention to detail

Customer service skills

Knowledge of automotive systems

Tools

YANA (NCWs Dealer Management System)

NIMS (Nissan Integrated Management System)

NML Box (NPIs official email)

Job description

A leading automotive company in Bulacan seeks a Warranty Processor to manage warranty claims and tool inventory. The ideal candidate will ensure efficient processing of claims, maintain proper documentation, and provide exceptional service to customers. Responsibilities include coordinating with various teams and ensuring compliance with company standards. Candidates should possess strong knowledge of warranty procedures and excellent communication skills. Join a dynamic team driven by operational excellence.