Advanced Associate, Content Quality Assurance

Pearson; Mandaluyong; On-site; PHP 402,000 - 603,000; Full time

Job summary

Pearson is seeking a highly organized Advanced Associate, Content Quality Assurance in Manila to support end-to-end production and quality checks of assessment content, particularly PEIC materials. Fresh graduates are welcome, with potential for up to one year of work experience in any field.

You will help digitize assessments for onscreen and remote testing, manage workload schedules, and collaborate with SMEs to ensure high-quality outputs for learners worldwide.

Qualifications

• Bachelor's degree in any discipline.
• Open to fresh graduates.
• Up to at least one year of work experience encouraged.
• Strong attention to detail and commitment to quality.
• Good organizational and time-management skills.
• Strong written and verbal English communication.
• Proficiency in Excel, Word, and Outlook.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Support end-to-end production and quality assurance of assessment materials.
• Perform quality checks on PEIC exam papers and resources.
• Verify paper-based and onscreen/remotely invigilated versions for accuracy.
• Assist in creating, administering, and delivering digital assessment content.
• Build knowledge of PEIC and onscreen assessment authoring platforms.
• Manage workloads and deadlines; escalate risks when needed.
• Maintain accurate records and documentation throughout the lifecycle.
• Collaborate with SMEs and internal stakeholders to improve processes.

Skills

Attention to detail

Organizational skills

English communication

Microsoft Excel

Microsoft Word

Microsoft Outlook

Education

Bachelor's degree in any discipline

Tools

Microsoft Office

Job description

Advanced Associate, Content Quality Assurance

Job Tier: IC15

Division: GQ Content Team, GQ Assessment

Reports To: Digitisation Lead

Location: Manila, Philippines

Work Schedule: Monday to Friday. UK time (3:00 pm - 12:00 mn Manila Time). Pearson reserves the right to vary work schedules based on business requirements.

About Pearson

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We create innovative educational products and services that support learners of all ages around the world. As part of Pearson, you'll join a diverse and collaborative team dedicated to improving lives through education and technology.

The Assessment division combines excellence in assessment delivery with exceptional customer experience. We are responsible for delivering accurate, secure, and timely results for high-stakes UK and international qualifications, ensuring learners and educators can trust the outcomes that matter most.

The Team

The General Qualifications Assessment team is responsible for delivering GCSEs, A Levels, and other qualifications in the UK and internationally. We work closely with assessment specialists and examiners to develop examination materials, monitor quality, and ensure candidates receive accurate and reliable results.

The Opportunity

We are looking for a highly organized and detail-oriented Advanced Associate, Content Quality Assurance to support the production and quality assurance of assessment content across our General Qualifications portfolio.

This is an excellent opportunity for Bachelor's degree graduates from any discipline , including fresh graduates who are eager to start their professional careers. We also welcome candidates with up to at least one year of work experience from any industry, function, or field .

In this role, you will support the secure and accurate production of assessment materials, particularly within the Pearson English International Certificate (PEIC) team, while also contributing to the digitization of assessments for onscreen and remotely invigilated testing.

Working within a collaborative team environment, you will help ensure the delivery of high-quality assessment content, manage relationships with external assessment associates, and support projects that impact learners around the world.

Key Responsibilities Assessment Content Production & Quality Assurance

• Support the end-to-end production and quality assurance of assessment materials.
• Perform quality checks on PEIC examination papers and supporting resources.
• Verify paper-based assessments against their onscreen and remotely invigilated versions to ensure accuracy and consistency.
• Assist in the creation, administration, and delivery of digital assessment content for mock examinations, onscreen assessments, and remote invigilation services.
• Build knowledge and proficiency in PEIC and onscreen assessment authoring platforms.

Project & Process Management

• Manage assigned workloads and activities according to established schedules and deadlines.
• Monitor progress and proactively elevate risks, issues, or delays to management.
• Adhere to regulatory requirements and internal assessment production procedures.
• Maintain accurate records and documentation throughout the assessment lifecycle.

Stakeholder Collaboration

• Build and maintain positive working relationships with subject matter experts (SMEs), assessment associates, and internal stakeholders.
• Participate in team meetings and contribute to process improvements.
• Collaborate effectively with colleagues across the wider Assessment organization.

Data & Reporting

• Provide accurate and timely information to the Assessment Management Team.
• Escalate issues appropriately and recommend solutions where necessary.
• Support reporting activities and continuous improvement initiatives.

What We're Looking For Minimum Qualifications

• Bachelor's degree in any course or discipline.
• Open to fresh graduates.
• Candidates with up to at least one year of work experience from any industry, function, or role are encouraged to apply.
• Strong attention to detail and commitment to maintaining quality standards.
• Good organizational and time-management skills.
• Strong written and verbal communication skills in English.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Preferred Qualifications

• Experience in administrative, operations, customer service, education, content management, quality assurance, or related roles is an advantage but not required.
• Experience working with digital platforms, online systems, or content production tools is beneficial.
• Familiarity with educational or assessment environments is a plus but not essential.

Success Profile

The successful candidate will be:

• Highly motivated with a strong willingness to learn.
• Organized and able to prioritize multiple tasks effectively.
• Detail-oriented and committed to delivering high-quality results.
• Adaptable and flexible when responding to changing priorities.
• Collaborative and supportive of team success.
• Proactive in seeking information, guidance, and continuous development opportunities.

Pearson Behaviors

• Customer Centricity
• Raising the Performance Bar
• Exceptional Collaboration for Value
• Leaders Inspire

Diversity, Equity & Inclusion

Pearson is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs. We encourage applications from candidates of all backgrounds and experiences.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [e-mail].