Advanced Associate, Compensation - 6-month contract

Pearson Management Services Philippines Inc.; Mandaluyong; On-site; PHP 350,000 - 500,000; Full time

Job summary

Pearson Management Services Philippines Inc. is seeking an Advanced Associate, Compensation to provide administrative and operational support to our Global Compensation Plan team.

You will process HR transactions, handle employee requests, and ensure timely completion in Oracle Fusion and other HR systems. You will work on simple to complex compensation requests, assist with mass processing, and document actions in the case management system while maintaining confidentiality and data quality.

Qualifications

• Bachelor's degree in HR, business, finance or related field preferred.
• At least 1 year of HR, compensation, benefits, or related administrative experience.
• Experience with Oracle Fusion or other HRIS platforms preferred.
• Experience using ticketing or case management systems preferred.
• Strong attention to detail and data accuracy.
• Excellent written and verbal communication; strong organizational skills.

Responsibilities

• Process HR and Compensation transactions submitted by employees and stakeholders.
• Update records in Oracle Fusion and other HR technologies with accuracy.
• Provide administrative support for compensation processes, including complex validation.
• Support bulk or mass transactions in accordance with procedures and controls.
• Document cases and resolutions in the case management system.
• Maintain confidentiality of sensitive employee information.
• Ensure transactions meet service levels and productivity targets.

Skills

Attention to detail

Effective communication

Time management

Multitasking

Data entry

Education

Bachelor's degree in HR, Business Administration, Finance, or related field

Tools

Oracle Fusion

HRIS

Ticketing systems

Microsoft Office

Microsoft Excel

Job description

About the role

The Advanced Associate, Compensation provides administrative and operational support to the Global Compensation Plan team by processing HR transactions, managing employee requests, and ensuring timely and accurate completion of cases in Oracle Fusion and other HR systems. This role supports day-to-day Compensation operations and handles requests ranging from simple to complex, including transactions that require additional validation, reporting, or mass processing. The Advanced Associate is expected to consistently meet service levels, quality standards, and productivity requirements while maintaining the confidentiality and accuracy of employee information.

Key responsibilities

• Process simple to complex HR and Compensation-related transactions submitted by current and former Pearson employees, HR colleagues, and other authorized stakeholders

• Perform HR transactions and updates in Oracle Fusion and other HR technologies, ensuring data accuracy and completeness

• Provide administrative support for compensation processes, including requests that require additional validation, or processing beyond standard Tier 1 support

• Support bulk or mass transactions, including requests involving multiple employee records, in accordance with established procedures and controls

• Investigate and resolve process, policy, and system-related questions within the scope of the role, escalating complex or sensitive matters when appropriate

• Utilize knowledge management resources, standard operating procedures, and available tools to efficiently complete transactions and resolve inquiries

• Accurately document all cases, actions taken, and resolutions in the case management system

• Ensure transactions are completed within established service levels, quality standards, and productivity targets

• Maintain confidentiality and appropriately handle sensitive employee and Compensation information

• Apply HR policies, processes, and applicable country-specific requirements consistently and accurately

About you

• Bachelor's degree in Human Resources, Business Administration, Finance, or a related field preferred

• At least 1 year of experience in HR, Compensation & Benefits, HR Operations, or related administrative work preferred

• Experience working with Oracle Fusion or other HRIS platforms preferred

• Experience using ticketing or case management systems preferred

• Experience handling data processing, administrative transactions, or employee-related requests is an advantage

• Strong attention to detail and commitment to accuracy and data quality

• Effective written and verbal communication skills

• Strong organizational and time-management skills

• Ability to manage multiple requests, prioritize workloads, and meet deadlines in a fast-paced environment

• Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint