Administrator People Logistics | Kuala Lumpur or Manila | 12-Month Fixed-Term

BHP; Taguig; Vor Ort; PHP 300.000 - 420.000; Vollzeit

Benefits dieser Stelle

Medical

Dental

Vision

Share Scheme

Zusammenfassung

BHP is seeking an Administrative Officer for People Logistics to support travel and accommodation coordination, frontline customer service, and accurate data handling. The role emphasizes workflow management, meticulous record-keeping, and proactive process improvements within a multinational mining context.

You will handle bookings, approvals, reports, and collaboration with the People Logistics team to meet travel needs while maintaining data confidentiality and high service standards.

Qualifikationen

• Experience in travel administration and customer service.
• System processing.
• Ability to multi-task to manage competing priorities within tight timeframes.
• Proficient in using Microsoft Excel.

Aufgaben

• Serve as the first point of contact for inquiries via phone and email for travel and accommodation.
• Review, validate, and approve travel and accommodation requests in line with policies.
• Maintain accurate records of travel, accommodation, and expenses; prepare management reports.

Kenntnisse

Travel administration

Customer service

System processing

Multi-tasking

Tools

Microsoft Excel

Jobbeschreibung

BHP is a world-leading resources company. We work in more than 90 locations worldwide and our products are sold globally.
We've positioned our business to support the megatrends shaping our world. Iron ore and metallurgical coal for the steel needed for global infrastructure and the energy transition. Copper for renewable energy. And we are moving into potash to support more sustainable farming.
A resource mix for today - and critical to the future.

About the Role:

The Administrative Officer for People Logistics plays a critical role in supporting the operational and logistical needs of the team.

This role ensures smooth coordination of travel and accommodation workflows, provides frontline customer service support, and maintains high standards of accuracy and responsiveness.

Key Accountabilities:

1. Customer Service & Communication

• Serve as the first point of contact for internal and external inquiries via phone, email, and other channels.
• Provide timely and professional responses to queries related to travel, accommodation, and logistics.
• Maintain a courteous and service-oriented approach in all interactions.

2. Workflow Management

• Review, validate, and approve travel and accommodation requests in accordance with company policies.
• Coordinate with vendors and travel partners to ensure bookings are accurate and cost-effective.
• Monitor workflow systems to ensure timely processing and escalation of pending approvals.

3. Administrative Support

• Maintain accurate records of travel and accommodation requests, approvals, and expenses.
• Prepare reports and summaries for management review.
• Assist in updating logistics-related documentation and guidelines.

4. Problem Solving & Critical Thinking

• Identify and resolve issues related to bookings, scheduling conflicts, or policy discrepancies.
• Apply sound judgment in handling exceptions and urgent requests.
• Proactively suggest improvements to existing processes for better efficiency and service delivery.

5. Attention to Detail

• Ensure all data entered into systems is accurate and complete.
• Double-check booking details, dates, and traveler information to avoid errors.
• Maintain confidentiality and data integrity at all times.
• Work closely with People Logistics team members and other departments to align on travel needs and priorities.
• Support team initiatives and contribute to a positive and productive work environment.

About You:

• With experience in travel administration and customer service;
• System processing
• With the ability to multi-task to manage competing priorities within very tight timeframes
• Proficient in using Microsoft Excel

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Mining, Minerals & Metals More than 10,000 employees

About BHP:

BHP is a world-leading resources company. Our corporate purpose is to bring people and resources together to build a better world. We do this through our strategy: to have the best capabilities, best commodities and best assets, to create long-term value and high returns. We are among the world’s top producers of major commodities, including iron ore, metallurgical coal and copper. We also have substantial interests in oil, gas and energy coal.

With more than 80,000 employees and contractors, working across 90 locations worldwide, our people sit at the very heart of everything we do. At BHP, we are focused on creating a safe workplace where our people feel connected to our values and objectives and where the capability of our people is key to our success.

True to our purpose, we are committed to providing a safe, inclusive and diverse workplace; this commitment is embedded in Our Charter because we know it’s critical to our success. In 2016, BHP set an aspirational goal to achieve gender balance globally by 2025. At the time, the mining industry had 16 per cent female representation. BHP was slightly better at 17.6 per cent, but it was simply not good enough. We knew we needed to do something different to get a different outcome. Local Inclusion and Diversity Council’s operate in our Asset’s and offices around the globe, following the same priorities. Our people are the driving force behind bringing our aspirational goal to achieve gender balance by 2025 to life.

We're changing things up by asking everyone what their 'flex' looks like so we can create new definitions of flexibility where traditionally there has been none. We've found this to be the single biggest driver in helping us to promote greater workforce diversity – and that’s why it continues to be a key focus for BHP.

In addition to having the right assets in the right commodities, we also create value in the way we operate our assets. Our Operating Model allows us to leverage integrated systems and technology, replicate expertise and apply high standards of governance and transparency.

We love new opinions and innovative ideas. It's the unique experiences and perspectives of our teams that will lead us into the future we're trying to create. We have tremendously talented people at BHP, but our teams are always looking for smarter and more agile ways of doing things to get there faster. Not to mention we have some great leaders here focused on supporting our next great leaders.

Work with the best - You want to work with good people, be supported and part of a team culture that motivates you and helps you each and every day.

Flexibility and balance - Whether it’s job-sharing, part-time or something else, if you want to work flexibly the conversation is always open.

We need you - Your personal background, skills and experience will boost the diversity our global team needs to meet the challenges of the world today.

Your work matters - A better world needs the resources we find. So your creativity and innovation will shape how the needs of communities are balanced with the welfare of the planet.

About BHP:

BHP is a world-leading resources company. Our corporate purpose is to bring people and resources together to build a better world. We do this through our strategy: to have the best capabilities, best commodities and best assets, to create long-term value and high returns. We are among the world’s top producers of major commodities, including iron ore, metallurgical coal and copper. We also have substantial interests in oil, gas and energy coal.

With more than 80,000 employees and contractors, working across 90 locations worldwide, our people sit at the very heart of everything we do. At BHP, we are focused on creating a safe workplace where our people feel connected to our values and objectives and where the capability of our people is key to our success.

True to our purpose, we are committed to providing a safe, inclusive and diverse workplace; this commitment is embedded in Our Charter because we know it’s critical to our success. In 2016, BHP set an aspirational goal to achieve gender balance globally by 2025. At the time, the mining industry had 16 per cent female representation. BHP was slightly better at 17.6 per cent, but it was simply not good enough. We knew we needed to do something different to get a different outcome. Local Inclusion and Diversity Council’s operate in our Asset’s and offices around the globe, following the same priorities. Our people are the driving force behind bringing our aspirational goal to achieve gender balance by 2025 to life.

We're changing things up by asking everyone what their 'flex' looks like so we can create new definitions of flexibility where traditionally there has been none. We've found this to be the single biggest driver in helping us to promote greater workforce diversity – and that’s why it continues to be a key focus for BHP.

In addition to having the right assets in the right commodities, we also create value in the way we operate our assets. Our Operating Model allows us to leverage integrated systems and technology, replicate expertise and apply high standards of governance and transparency.

We love new opinions and innovative ideas. It's the unique experiences and perspectives of our teams that will lead us into the future we're trying to create. We have tremendously talented people at BHP, but our teams are always looking for smarter and more agile ways of doing things to get there faster. Not to mention we have some great leaders here focused on supporting our next great leaders.

Work with the best - You want to work with good people, be supported and part of a team culture that motivates you and helps you each and every day.

Flexibility and balance - Whether it’s job-sharing, part-time or something else, if you want to work flexibly the conversation is always open.

We need you - Your personal background, skills and experience will boost the diversity our global team needs to meet the challenges of the world today.

Your work matters - A better world needs the resources we find. So your creativity and innovation will shape how the needs of communities are balanced with the welfare of the planet.

About BHP:

BHP is a world-leading resources company. Our corporate purpose is to bring people and resources together to build a better world. We do this through our strategy: to have the best capabilities, best commodities and best assets, to create long-term value and high returns. We are among the world’s top producers of major commodities, including iron ore, metallurgical coal and copper. We also have substantial interests in oil, gas and energy coal.

With more than 80,000 employees and contractors, working across 90 locations worldwide, our people sit at the very heart of everything we do. At BHP, we are focused on creating a safe workplace where our people feel connected to our values and objectives and where the capability of our people is key to our success.

True to our purpose, we are committed to providing a safe, inclusive and diverse workplace; this commitment is embedded in Our Charter because we know it’s critical to our success. In 2016, BHP set an aspirational goal to achieve gender balance globally by 2025. At the time, the mining industry had 16 per cent female representation. BHP was slightly better at 17.6 per cent, but it was simply not good enough. We knew we needed to do something different to get a different outcome. Local Inclusion and Diversity Council’s operate in our Asset’s and offices around the globe, following the same priorities. Our people are the driving force behind bringing our aspirational goal to achieve gender balance by 2025 to life.

We're changing things up by asking everyone what their 'flex' looks like so we can create new definitions of flexibility where traditionally there has been none. We've found this to be the single biggest driver in helping us to promote greater workforce diversity – and that’s why it continues to be a key focus for BHP.

In addition to having the right assets in the right commodities, we also create value in the way we operate our assets. Our Operating Model allows us to leverage integrated systems and technology, replicate expertise and apply high standards of governance and transparency.

We love new opinions and innovative ideas. It's the unique experiences and perspectives of our teams that will lead us into the future we're trying to create. We have tremendously talented people at BHP, but our teams are always looking for smarter and more agile ways of doing things to get there faster. Not to mention we have some great leaders here focused on supporting our next great leaders.

Work with the best - You want to work with good people, be supported and part of a team culture that motivates you and helps you each and every day.

Flexibility and balance - Whether it’s job-sharing, part-time or something else, if you want to work flexibly the conversation is always open.

We need you - Your personal background, skills and experience will boost the diversity our global team needs to meet the challenges of the world today.

Your work matters - A better world needs the resources we find. So your creativity and innovation will shape how the needs of communities are balanced with the welfare of the planet.

Perks and benefits Medical Miscellaneous allowance Dental Vision Share Scheme; Match Giving Program; Career Develop

What can I earn as an Administration Officer