Administration - Resource Development And General Compliance RTO LMS Compliance

Teamified; Philippines; On-site; PHP 260,000 - 380,000; Full time

Benefits offered by this job

Flexibility in work hours and location

Online learning platform access

Collaborative work culture

Health insurance

Leave benefits

13th-month salary

Job summary

Teamified in the Philippines seeks an Administration–Resource Development & General Compliance Officer to support administrative operations, training resource development, and compliance activities. The role involves maintaining training and assessment resources, supporting student and trainer administration, document control, and QA activities across Moodle and related systems.

The ideal candidate has strong writing, organizational, and quality assurance skills, with RTO or vocational education

Qualifications

• Must have very good writing skills.
• Ability to use AI platforms to produce quality publications with minimal spelling/grammar errors.
• Good report writing abilities.
• Proven project management skills.
• RTO background and experience, understanding ASQA frameworks.
• Familiarity with Standards for RTOs as they relate to admin and training functions.
• Knowledge of training package structures and ability to interpret standards for RTO.

Responsibilities

• Perform general administrative duties as directed by management.
• Monitor and manage shared inboxes and respond to routine inquiries.
• Assist with student administration incl. enrolment records and document verification.
• Develop and edit training and assessment resources; mapping to training packages.
• Convert existing learning resources to Moodle for student management.
• Collaborate with trainers to review resource content and implement feedback.
• Maintain version control of RTO documents.
• Maintain trainer files and professional development logs.
• Maintain registers for complaints, appeals, continuous improvement actions, and assessment tool reviews.
• Assist with data entry and quality checks in student management systems and Moodle.
• Assist with AQFS surveys and NCVER reporting (AVETMISS).

Skills

Writing skills

Report writing

Project management

RTO knowledge

Standards understanding

Communication

Liaison

Attention to detail

Organizational skills

Willingness to learn

Education

Undergraduate degree

RTO/compliance education

Tools

Moodle

Job description

Job Description:

Abouttheclient

Ourclientisaneducationproviderdeliveringindustry-relevanttrainingprogramsdesignedtoequipstudentswithpracticalskillsandnationallyrecognizedqualifications.Workingalongsideaffiliatedorganizations,thebusinesssupportsstudentsthroughtheirlearningjourneywithastrongfocusonaccuracy,compliance,andhigh-qualityservicedelivery.

Despitebeingagrowingorganization,theteammaintainsacollaborativeandsupportiveculture,withstructuredprocessesandhands-onleadership.Astheyexpandtheiroperations,theyareinvestinginbuildingareliableoffshoreteamtoenhanceefficiencyandsupporttheirday-to-dayadministrativeandcustomerservicefunctions.

AboutTeamified

TeamifiedisatalentpartnerhelpingcompaniesbuildexceptionalremoteteamsacrossIT,software,product,anddigitalinnovation.Wecollaboratewithleadingenterprisesandfast-scalingtechbusinessesworldwidetohelpthemaccessworldclasstalentandaccelerategrowth.Withoperationsacrosstheglobeourmissionistomakebuildinghighperformingglobalteamssimple,fast,andcost-effective.Teamifiedhashundredsofclientswithmorethan200engineers,testers,productmanagers,designers,andtechnologyexpertsdeliveringimpactfulsolutionseveryday.

JobSummary:

Weareseekingadetail-orientedandhighlyorganizedAdministration–ResourceDevelopment&GeneralComplianceOfficertosupportadministrativeoperations,trainingresourcedevelopment,andcomplianceactivities.Theroleinvolvesmaintainingandimprovingtrainingandassessmentresources,supportingstudentandtraineradministration,managingdocumentandversioncontrol,maintainingcomplianceregisters,andassistingwithdataentryandreportingacrosssystemssuchasMoodle.Theidealcandidatewillhavestrongwriting,organizational,andqualityassuranceskills,withRTOorvocationaleducationexperiencehighlyregarded.

Responsibilities:

• Performgeneraladministrativedutiesasreasonablydirectedbymanagement;
• Monitorandmanagesharedemailinboxesandrespondtoroutineadministrativeenquiries;
• Assistwithstudentadministrationactivities,includingenrolmentrecordmaintenanceanddocumentverification;
• Developandedittrainingandassessmentresources,modifyworkbooks,trainermaterials,assessmenttoolsandmappingtoensureeachdeliveredshortcoursemeetsthetrainingpackageintendedoutcomes;
• ConvertexistinglearningresourcesontoMoodlestudentmanagementsystemplatform;
• Liaisewithtrainerstoscheduleresourcecontentreviewandincorporatefeedbackbackintoresourceimprovements;
• AssistinthemaintenanceofversioncontrolregistryofallRTOdocuments;
• Maintainandoverseetrainerfiles,professionaldevelopmentlogsetc.;
• Maintainregistersincludingcomplaints,appeals,continuousimprovementactions,validationactivities,andassessmenttoolreviews.
• Assistwithdataentryandqualitycheckingwithinstudentmanagementsystems,Moodle,andotherorganisationalplatforms.
• AssistwithAQFSurveysandNCVERreporting(AVETMISS).

Requirements:

• Verygoodwritingskills;
• TheabilitytoutilizeAiplatformstoprovideoptimumresourcequalitypublicationsandminimizespellingandgrammaticalerrors;
• Goodreportwritingskills;
• Projectmanagementskills;
• RTObackgroundandexperience,specificallyanunderstandingoftheASQAframeworkmandatingRTOoperations;
• Understandingof,orwillingnesstolearn,therequirementsofStandardsforRTOastheyrelatetoadministrativeandtrainingfunctionsofanRTO;
• Anunderstandingof,orwillingnesstolearn,trainingpackagestructuresandabletointerpretandimplementaminimumstandardacrosstheRTO;
• Completionofundergraduatelevelqualification,preferablyincompliance,qualityauditing,vocationaleducationorITsystems.

PersonalQualities&BehaviouralTraits

• GoodcommunicationskillsviaMSTeam,ZOOM,orGoogleMeets;
• Goodemailskills;
• Abilitytoliaisewithstaff,trainersandmanagementclearlyviathecommunicationplatforms;
• Abletoworkindividuallyandproblemsolvewithinateam;
• Awillingnesstodevelopleadershipskillsandhelpgrowwiththeorganisation;
• Attentiontodetailandensureyoucanpayattentiontosmalldefectdetails;
• Enthusiasmandpersonaldrivetowanttohelpgrowtheorganisation;
• Goodorganisationalskillsincludingpropermanagementoftimeandresources;
• Abilitytohandlepressureandmeetdeadlines;
• Willingtolearnandtakedirectionsfrompeoplewithwhomyoureportto.

Benefits:

• Flexibilityinworkhoursandlocation,withafocusonmanagingenergyratherthantime.
• Accesstoonlinelearningplatformsandabudgetforprofessionaldevelopment
• Acollaborative,no-silosenvironment,encouraginglearningandgrowthacrossteams
• Adynamicsocialculturewithteamlunches,socialevents,andopportunitiesforcreativeinput
• Healthinsurance
• LeaveBenefits
• 13thMonthSalary

Ifyoupossesstherequiredskillsandareeagertocontributetoourteamssuccess,weencourageyoutoapplyforthisexcitingopportunity.