Admin Systems Specialist - UAT, Training & Improvements

Manulife Insurance Malaysia; Manila; Hybrid; PHP 350,000 - 650,000; Full time

Job summary

Manulife is seeking an Admin System Specialist to oversee daily administration, maintenance, and improvement of the Admin Advantage system. You will monitor data accuracy, support UAT, and provide end‑user training and documentation.

The role emphasizes strong analytical skills, collaboration with IT and vendors, and the ability to translate complex concepts for stakeholders. Hybrid work arrangement with global team backing.

Qualifications

• Strong analytical and problem-solving abilities with attention to data accuracy.
• Excellent organizational and multi-tasking skills with clear communication.
• Experience translating system concepts into user-friendly explanations.

Responsibilities

• Oversee day-to-day administration, maintenance, and improvement of the Admin Advantage system.
• Monitor data accuracy, generate and validate reports, and support UAT.
• Provide training and end-user support on system processes and updates.
• Coordinate with IT and vendors to troubleshoot and implement enhancements.
• Maintain system documentation, SOPs, and workflow guides.

Skills

Analytical thinking

Attention to detail

Organizational skills

Verbal communication

Written communication

Cross-functional collaboration

Proactive problem-solving

Adaptability

Education

Bachelor’s degree in IT / Business / CS

Tools

Admin Advantage

Excel

BI tools

Job description

Manulife is seeking an Admin System Specialist to oversee daily administration, maintenance, and improvement of the Admin Advantage system. You will monitor data accuracy, support UAT, and provide end‑user training and documentation.

The role emphasizes strong analytical skills, collaboration with IT and vendors, and the ability to translate complex concepts for stakeholders. Hybrid work arrangement with global team backing.