Job Summary
The Facilities & Administration Associate supports the delivery of workplace operations and administrative services that enable a safe, efficient, and positive employee experience.
Reporting to the Workplace Experience Manager, the role executes day-to-day facilities, administration, vendor coordination, workplace safety, and compliance activities to ensure workplace readiness, operational excellence, and adherence to company standards.
Responsibilities
Facilities Operations
- Conduct regular workplace inspections to ensure cleanliness, functionality, safety, and compliance.
- Coordinate preventive and corrective maintenance activities with internal stakeholders and service providers.
- Monitor facilities assets and recommend repair, replacement, or improvement actions.
- Support office renovations, relocations, workstation setups, and workplace enhancement initiatives.
- Maintain facility records, maintenance logs, and asset documentation.
Administration & Office Services
- Manage office supplies, pantry inventory, and facility consumables.
- Prepare purchase requisitions and coordinate purchase orders according to company procedures.
- Maintain facility-related records, contracts, permits, and administrative documentation.
- Assist in preparing reports, presentations, and operational updates.
- Support visitor management and reception-related processes. Coordinate issuance of employee access badge, visitor pass, locker assignments, transportation requests, travel requests and office access requirements.
Compliance & Regulatory Support
- Coordinate the processing and renewal of business permits, licenses, and government compliance requirements (Business permit, BIR, FSIC, PEZA, BOI, etc.)
- Maintain records related to permits, contracts, inspections, and compliance activities.
- Support audits and compliance reviews as required.
Vendor Coordination
- Coordinate service providers including housekeeping, security, maintenance, pest control, courier, and other workplace vendors.
- Monitor vendor service completion and elevate service issues when necessary.
- Assist in conducting vendor performance evaluations and service quality inspections.
- Ensure vendor compliance with workplace policies and safety requirements.
Workplace Experience Support
- Support employee workplace experience programs and initiatives.
- Administer workplace feedback programs such as WE Voice and coordinate with relevant stakeholders to resolve reported concerns.
- Assist in organizing employee engagement activities, wellness programs, celebrations, and company events.
- Coordinate access cards, visitor passes, transportation requests, and workplace service requests.
- Support onboarding logistics related to workplace readiness and facilities requirements.
Workplace Safety and Emergency Preparedness
- Conduct routine workplace safety inspections and report / identify potential hazards.
- Maintain safety records, emergency supplies, first aid kits, and emergency equipment inventories. Ensure compliance with Occupational Safety and Health requirements and company standards.
- Support environmental sustainability and waste segregation initiatives.
- Maintain emergency supplies, first aid kits and emergency response equipment.
- Assist in organizing fire drills, earthquake drills and emergency preparedness activities.
- Participate as a member of emergency response teams when assigned.
Reporting & Documentation
- Prepare and maintain operational reports related to facilities, administration, permits, vendors, and workplace services.
- Track service requests and support reporting of workplace performance metrics.
- Escalate operational risks and service issues to the Workplace Experience Manager.
Qualifications
- Minimum of 2 years of experience in Facilities Management, Administration, Office Operations, Property Management, Workplace Experience or General Services.
- Experience in a multinational or corporate office environment is an advantage
- Should possess creative problem-solving skills, can multi-task, knows prioritization of tasks, resourceful, Adaptable, Flexible, tech-savvy, keen on details, has a high EQ (Emotional Quotient), understands proper etiquette, and has a high sense of integrity.
- Highly organized and pro-active in anticipating needs of others.
- Sound decision making skills.
Competencies
- Strong organizational and coordination skills
- Attention to detail and accuracy
- Customer service orientation
- Time management and prioritization
- Problem-solving capability
- Effective communication skills
- Ability to manage multiple tasks simultaneously
- Proficiency in Microsoft Office applications
- High level of professionalism, integrity, and collaboration
What We Provide:
- TRAINING: You will work with various members of our team locally and onshore to ensure you are set up for success.
- SUPPORT: A close-knit coaching and mentoring system to help you ease into the company and your role with confidence.
- COMP & BEN: Ivoclar believes in compensating employees fairly for their skills and experience and has designed the total rewards package for long-term relationships.
- TOOLS: Everything you need to help you do your work will be provided.
- WORKING ENVIRONMENT: Ivoclar prides itself on being a family-owned company with strong values so everyone we bring in becomes part of that global family.