Admin Assistant

Home Credit Philippines; Philippines; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

Permanent dayshift schedule

Up to 20% variable quarterly bonus

HMO on Day 1 / HMO with dependents

Access to mental health coverage and 


Wellness Leave

Birthday Leave benefits

Internal Career Mobility

Opportunity to work and train in our国际

Job summary

Home Credit Philippines is seeking an Administrative Support Associate to assist the Sales Department with day-to-day tasks and coordination. You will handle email/ticket communications, onboarding processes, travel and expense support, and ensure SLA targets are met.

The role requires good communication, proficiency in MS Office, and the ability to work with minimal supervision in a fast-paced environment. A permanent dayshift and benefits are provided.

Qualifications

• Good communication skills.
• Proficient in MS Applications (MS Office).
• Able to work with minimal supervision in a fast-paced environment.

Responsibilities

• Sales Network Relation Management.
• Support Workforce Team operations.
• Monitor onboarding and deployment processes for Sales Associates and District Sales Managers.
• Disciplinary case management.
• Ensure emails/tickets are resolved within defined SLA.

Skills

Good communication

Able to work with minimal supervision

Fast-paced environment

Tools

MS Office

Job description

Job Description:

About The Job

The primary task is to provide administrative support to the Sales Department.

What You Will Do

• Sales Network Relation Management
• Workforce Team
• Monitors and ensures Sales Associate/District Sales Manager on-boarding and deployment process is running smoothly.
• Disciplinary case management.
• Ensures all emails/ticket received will be solved within the defined Service Level Agreement.

Retailer Support

• Provides support to Partner Retailers and Account Owners by attending to their email concerns within 24 hours Service Level Agreement.

Sales Travel Desk

• Provide administrative support to Sales Network by processing their travel requests, reimbursements and liquidations.

POS Opening ManagementPOS Opening Team

• Ensures all emails/ticket received will be solved within the defined Service Level Agreement.
• Ensures all departments are on top of their Service Level Agreement for Point Of Sale Opening Process.
• Ensures documents received for Point Of Sale Opening are processed and archived properly and timely.

Point Of Sale Supplies Team

• Manages distribution of marketing materials and Point Of Sale Supply as well as maintaining of sufficient stock inventory for all materials.
• Consolidation and releasing of request for Point Of Sale Supplies and Marketing Materials.
• Ensures all emails/ticket received will be solved within the defined Service Level Agreement.

What You Need To Have

• Good communication skills
• Proficient in MS Application
• Able to work with minimal supervision and in a fast-paced environment.

Job Perks You'll Enjoy

• Permanent dayshift schedule
• Up to 20% variable quarterly performance-based bonus
• HMO on Day 1 / HMO with dependents
• Access to mental health coverage and wellness partners
• Wellness Leave and Birthday Leave benefits
• Internal Career Mobility
• Opportunity to work and train in our international offices

At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.

We're all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.

When it comes to hiring, everyone gets a fair look. It doesn't matter where you're from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.

Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.