Accounts Receivable Support Specialist

QBE Group Shared Services Centre; Philippines; On-site; PHP 391,000 - 614,000; Full time

Job summary

QBE Group Shared Services Centre in the Philippines is seeking an Accounts Receivable Clerk to handle cash applications, receipting and customer account maintenance. You will manage daily workload distribution, respond to inquiries, and support collections with accurate documentation.

The role requires a Bachelor's degree or equivalent, 0–1 year experience, strong numeracy, Excel proficiency and excellent communication skills to meet strict deadlines and work under pressure.

Qualifications

• Bachelor's Degree or equivalent combination of education and work experience.
• 0-1 year relevant experience.
• Understanding of spreadsheets and reconciliation procedures.
• Excellent communication skills.
• Excellent keyboard skills.
• Customer service skills.
• Ability to work to strict deadlines.
• Ability to work under pressure.
• High level of numeracy and literacy.

Responsibilities

• Perform receipting, cash application and customer account maintenance activities.
• Handle day-to-day workload distribution including email and query management.
• Respond to telephone/email inquiries to provide excellent customer service.
• Process basic and routine Accounts Receivable (Credit Control) duties and monitor outstanding balances.
• Prepare related documentation and correspondence for collections.
• Enter data in the system and extract reports for analysis.
• Build and maintain relationships with internal and external stakeholders.

Skills

Analytical thinking

Communication

Credit analysis

Customer service

Financial accounting

Problem solving

Attention to detail

Time management

Education

Bachelor's degree or equivalent

Tools

MS Excel

Job description

QBE Group Shared Services Centre in the Philippines is seeking an Accounts Receivable Clerk to handle cash applications, receipting and customer account maintenance. You will manage daily workload distribution, respond to inquiries, and support collections with accurate documentation.

The role requires a Bachelor's degree or equivalent, 0–1 year experience, strong numeracy, Excel proficiency and excellent communication skills to meet strict deadlines and work under pressure.