Accounts Receivable Specialist

MicroSourcing; Quezon City; On-site; PHP 360,000 - 540,000; Full time

Benefits offered by this job

Above-market pay

Health coverage day one

Dependent coverage

Paid time off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing in Manila is seeking an Accounts Receivable Specialist to drive collections, reconcile ledgers, and manage overdue accounts. The role requires proactive communication, accuracy in payment records, and collaboration with branch operations to secure timely cash flow.

The ideal candidate will navigate complex billing disputes, negotiate settlements, and ensure proper documentation across systems. Onsite day shift offers focused collaboration and growth opportunities.

Qualifications

• 50+ outbound calls daily with strict ledger targets (DSO <40 days).
• Knowledge of ACCC guidelines and Australian privacy laws.
• Advanced ledger reconciliation to resolve discrepancies.
• Understanding PPSR to secure and recover aged debt.
• Experience uploading documents on e-invoicing platforms like Coupa/Ariba.

Responsibilities

• Make 50+ proactive outbound collection calls daily and handle inquiries within SLAs.
• Reconcile accounts and invoices to resolve billing disputes and misallocated payments.
• Negotiate payment plans with overdue accounts while protecting company interests.
• Update internal systems with debtor touchpoints, communications, and repayment agreements.
• Manage credit restrictions by stop-supply and releases after payment.
• Coordinate with branch ops to facilitate asset retrieval, de-hires, and escalations.
• Process ledger adjustments, clear unapplied cash, allocate credits, and find missing payments.
• Refer to DCA and lodge Proof of Debt for insolvencies.
• Upload invoices to Coupa, Ariba, Tulia to accelerate payments.

Skills

High-volume collections

ACCC regulations

Ledger reconciliation

PPSR knowledge

e-invoicing portals (Coupa/Ariba)

Tools

Coupa

Ariba

Job description

Position

Accounts Receivable Specialist

Location

Eastwood, Libis, Quezon City

Work setup & shift

Onsite | Day Shift

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a Accounts Receivable Specialist, you will:

• Execute at least 50 proactive outbound collection calls daily and manage incoming phone and email inquiries within strict service level agreements.
• Perform detailed account and invoice reconciliations to resolve complex billing disputes and identify misallocated payments.
• Negotiate sustainable payment plans or settlements with overdue accounts while protecting the company's financial interests.
• Update internal systems with detailed, accurate records of all debtor touchpoints, communication histories, and repayment agreements.
• Manage account credit restrictions by placing non-paying accounts on stop-supply and authorizing releases once payment is secured.
• Coordinate with branch operations teams to facilitate asset retrieval, equipment de-hires, and field escalations.
• Process administrative ledger adjustments, including clearing unapplied cash, allocating open credits, and searching for missing payments.
• Complete third-party debt collection agency (DCA) referrals, assess business statuses via ASIC or Creditor Watch, and lodge Proof of Debt forms for insolvencies.
• Upload corporate invoices directly to customer procurement platforms such as Coupa, Ariba, and Tulia to accelerate payment cycles.

What You Need

Non-negotiables

• High-Volume Collections Drive: Proven capability to execute 50+ outbound phone calls per day and meet strict ledger targets (DSO under 40 days, overdue debt under 5%).
• Australian Regulatory Compliance: Comprehensive knowledge of ACCC guidelines, Australian privacy laws, and ethical debt collection practices.
• Complex Ledger Reconciliation: Advanced skill in matching unapplied credits, tracking down missing payments, and resolving complicated invoice discrepancies.
• PPSR Knowledge: Solid understanding of how to leverage the Personal Property Securities Register (PPSR) to secure and recover aged commercial debt.
• Procurement Portal Familiarity: Direct experience uploading and tracking billing documents within e-invoicing platforms like Coupa or Ariba.

Preferred Skills/expertise

• Prior credit management experience within the industrial supply, manufacturing, or commercial gas sectors.
• Strong background in utilizing risk assessment platforms like Creditor Watch to monitor client credit health.
• Proven ability to work cross-functionally with branch managers, corporate legal counsels, and sales teams to resolve high-risk accounts.
• Commitment to a safety-first and solution-oriented operational culture.
• Track record of contributing to process improvements that shorten the monthly collection lifecycle.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique, authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.

Join us in celebrating YOU and your 100%! For more information, visit https://www.microsourcing.com/

• Terms & conditions apply