Accounts Receivable Officer | WFH

Intogreat Solutions; Quezon City; Remote; PHP 480,000 - 720,000; Full time

Job summary

Bay Building Group in Quezon City, Metro Manila, Philippines, seeks an Accounts Receivable Coordinator to manage debt collection and AR records. The role will focus on payment recovery, reconciliations and timely follow-ups before expanding to receipting, reimbursements and AR-related tasks.

The successful candidate will support cross-functional teams, maintain accurate ledger entries, and assist with month-end close. Proficiency in Timberline/BBGConnect and Excel is advantageous.

Qualifications

• Experience in accounts receivable or finance administration preferred.
• Proficiency with office software and processes.
• Insurance industry knowledge is advantageous.
• Ability to maintain accurate records and reconciliations.

Responsibilities

• Debt collection and payment recovery for invoices.
• Maintain accurate collection records and follow-up actions.
• Receipting, reimbursements, AR imports, credits handling.
• Collaborate with internal teams to resolve payment barriers and support cash flow.
• Assist with month-end closing and AR reporting as required.
• Process reimbursements and AR imports via Timberline and BBG-related tools.

Skills

Attention to detail

Interpersonal skills

Time management

Analytical thinking

Negotiation skills

Education

Accounting or finance degree

Tools

Microsoft Excel

Outlook

Timberline

BBGConnect

ANZ payment processing

Job description

3 - 6 Years

Job Description

ROLE OVERVIEW

The Accounts Receivable Coordinator supports Bay Building Group's finance operations by managing routine debt collection follow-ups and maintaining accurate accounts receivable records. The role will initially focus on payment recovery and aged debt management, then progressively expand into receipting, reimbursements, AR imports, credits and related finance support as the employee becomes familiar with Bay Building Group's systems and processes.

KEY PRIORITIES

• Provide timely and consistent follow-up on outstanding invoices, with particular attention to high-value and aged debt.
• Maintain clear, accurate records of every collection activity, payment commitment and required next action.
• Work collaboratively with internal teams and external stakeholders to remove barriers to payment and support healthy business cash flow.

JOB RESPONSIBILITIES

1. Debt Collection and Payment Recovery

• Monitor the debt report and prioritise collection activities based on invoice value, ageing, promised payment dates and business cash flow requirements.
• Follow up outstanding payments with insurers, insurance brokers, loss adjusters, private clients and other relevant parties by telephone or email.
• Prioritise high-value and aged invoices for telephone follow-up before issuing email reminders, where appropriate.
• Confirm expected payment dates and promptly follow up payment commitments that have not been met.
• Investigate payment delays and discrepancies, including non-responses, rejected invoices and short payments, by contacting the relevant parties and clarifying outstanding issues.
• Liaise with internal departments to resolve requests for information and obtain documents or approvals preventing invoices from progressing to payment.
• Escalate high-value or significantly overdue invoices, repeated non-responses and unresolved issues to the relevant manager when further assistance is required.
• Maintain accurate and current records by updating the debt report and entering a finance note in BBGConnect after each follow-up, including the contact method, outcome, payment commitment and next action, where applicable.

2. Receipting and Payment Enquiries

• Collate and match remittances and bank deposits against the relevant outstanding invoices.
• Investigate unallocated or unidentified funds by contacting clients or internal departments to obtain remittance advice or clarify payment details.
• Assist with resolving payment discrepancies, including short payments and overpayments, and refer unresolved matters to the relevant accountant or manager.
• Respond to client and internal enquiries regarding payment status, outstanding invoice balances and requests for payment receipts.
• Assist the accountant with month-end closing activities, audit documentation and aged debt report updates, as required.
• Ensure accounts receivable records and supporting spreadsheets are accurate, complete and up to date.

3. Reimbursement Processing

• Record reimbursement requests in the CASH spreadsheet and process them through Timberline each Thursday, unless otherwise instructed by the Chief of Finance.
• Process reimbursement payments through ANZ and submit them to the Chief of Finance for approval.

4. AR Imports, Credits and Voids

• Complete the morning and afternoon import of AR invoices into Timberline and accurately record each import in the AR import spreadsheet. Scheduled import times are 8:30 am and 4:00 pm.
• Check import records for accuracy and report errors or discrepancies to the relevant person for resolution.
• Process credits and void transactions accurately in Timberline after the daily afternoon import.

TECHNICAL / EDUCATIONAL QUALIFICATIONS

Education and Experience

• Previous experience in an accounts receivable, collections or finance administration role is preferred.
• Demonstrated knowledge of office administration practices and procedures.
• Proficiency in relevant computer applications, including Microsoft Office.
• Knowledge of the insurance industry is advantageous.

Systems and Tools

• Microsoft Office, particularly Excel and Outlook.
• Experience with finance or enterprise systems is advantageous. Exposure to Timberline, ANZ payment processing and BBGConnect would be beneficial but is not essential.

COMPETENCIES / PERSONALITY TRAITS

• High attention to detail and accuracy.
• Strong interpersonal skills and the ability to communicate professionally with internal and external stakeholders.
• Effective verbal, written and listening skills.
• Strong organisational and time management skills, with the ability to work under pressure and meet deadlines.
• Analytical thinking and practical problem-solving skills.
• Sound decision-making and negotiation skills.
• Results orientation, with a demonstrated commitment to achieving objectives.
• Intermediate computer literacy and confidence maintaining accurate electronic records.

Personal Attributes

• Takes accountability for assigned tasks and follows through on commitments.
• Prioritises effectively and maintains workflow momentum.
• Is goal-driven, honest, trustworthy and respectful.
• Demonstrates flexibility, sound work ethic and a collaborative approach in a team environment.

Job Snapshot

Updated Date

29-Oct-2026

Department

Accounting