Accounts Receivable Collections Manager — Lead & Optimize Cash

Hammerjack Pty Ltd; Philippines; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

RTX's Collins Aerospace Finance Shared Service is seeking a Collections Manager to lead a team responsible for collecting payments from Collins Aerospace customers. You will supervise collection specialists, drive process improvements, and coordinate with internal and external stakeholders to reduce aged receivables.

The role requires strong leadership, experience in credit & collections, and familiarity with SAP/JDE.

Qualifications

• Bachelor's degree and 5 years of prior relevant experience or In absence of a degree, 10 years of prior relevant experience is required
• Prior experience in credit & collections
• Prior management experience
• Prior experience with SAP and JDE
• Strong leadership and communication skills
• Strong Microsoft Office skills
• Proven ability to partner with business units and teammates with a customer service focus

Responsibilities

• Review team's assigned accounts to ensure timely collections of cash owed and appropriate documentation of account status
• Partner with team members to develop appropriate actions for delinquent accounts
• Acts as a point of escalation for the team when engagement is needed from internal stakeholders to help drive collections
• Participate in or lead meetings with internal and external customers to discuss aged receivables
• Review accounts for shipment holds and collaborate with stakeholders on proposed next steps
• Review/approve write-offs on aged receivables as well as refunds due back to customers
• Will be responsible for the hiring, training and development of a team of collection specialists
• Monitors the effectiveness of the collection activities / operations, develops solutions to complex problems
• Manages development and implementation of medium-scale projects to closure
• Collaborates with global collections management team for process improvements and escalations

Skills

Leadership

Communication

Credit & Collections

Microsoft Office

Team management

Education

Bachelor's degree

Tools

SAP

JDE

Job description

RTX's Collins Aerospace Finance Shared Service is seeking a Collections Manager to lead a team responsible for collecting payments from Collins Aerospace customers. You will supervise collection specialists, drive process improvements, and coordinate with internal and external stakeholders to reduce aged receivables.

The role requires strong leadership, experience in credit & collections, and familiarity with SAP/JDE.