Accounts & Administration Officer

Offsure Global Outsourcing INC.; Philippines; On-site; PHP 335,000 - 536,000; Full time

Job summary

Offsure Global Outsourcing INC. seeks an organised Accounts & Administration Officer to support day-to-day financial and administrative operations for an Australian client. This full-time, office-based role focuses on invoicing, billing, AR/AP, and financial administration.

You will handle weekly and monthly invoices, verify billing, and assist with payroll and reporting. The role requires strong Excel and English communication, with attention to detail and the ability to manage multiple

Qualifications

• 3–5 years in leadership, admin and accounts management.
• 2 years in the BPO industry.
• Experience in accounts receivable and accounts payable.
• Experience using MYOB.
• Strong invoicing, billing and debtor management skills.
• Advanced Microsoft Excel skills.
• Strong written and spoken English communication skills.
• Good organisational and time management skills.
• High attention to detail and accuracy.
• Ability to manage competing priorities and meet deadlines.
• Ability to work independently.

Responsibilities

• Process weekly and monthly customer invoices.
• Manage accounts receivable and reconcile customer accounts.
• Process response billing in TrackTik.
• Process customer remittances and allocate payments.
• Follow up on overdue accounts.
• Respond to customer enquiries about invoices and accounts.
• Create, update and credit invoices as required.
• Maintain pricing schedules and billing rates.
• Review and approve Electronics invoices.
• Prepare manpower quotations and pricing requests.
• Process billing for alarm responses, mobile patrols and guarding services.
• Process supplier invoices.
• Maintain supplier and purchase order records.
• Investigate and resolve supplier invoice discrepancies.
• Review employee timesheets and rostered hours.
• Check billing hours against payroll records.
• Assist with payroll preparation and processing.
• Assist with weekly actual-versus-budget reports and operational data submissions.
• Generate reports as required.
• Prepare internal financial reports and assist with monthly stakeholder reports.
• Maintain records of unusual billing, rostering or operational activity.

Skills

Leadership

Administration

Accounts management

BPO experience

Invoicing

Accounts receivable

Accounts payable

MYOB

TrackTik

Arolfo

PayWay

Excel

English communication

Time management

Attention to detail

Independent work

Tools

MYOB

TrackTik

Arolfo

PayWay

Job description

Accounts & Administration Officer

Work arrangement: Full-time, office-based

Shift: Day shift

Client: Australian client

Position summary

We're looking for an organised and detail-oriented Accounts & Administration Officer to support the day-to-day financial and administrative operations of our Australian client. This full-time, office-based role is on a day shift and is suited to someone with experience in invoicing, billing, accounts receivable and payable, and financial administration.

Key responsibilities

Accounts receivable and billing

• Process weekly and monthly customer invoices.

• Manage accounts receivable and reconcile customer accounts.

• Process response billing in TrackTik.

• Process customer remittances and allocate payments.

• Follow up on overdue accounts and outstanding debts.

• Respond to customer enquiries about invoices and accounts.

• Create, update and credit invoices as required.

• Maintain accurate customer pricing schedules and billing rates.

• Review and approve Electronics invoices for billing and processing.

• Prepare manpower quotations and pricing requests.

• Process billing for alarm responses, mobile patrols and guarding services.

Accounts payable

• Process supplier invoices accurately and on time.

• Maintain supplier and purchase order records.

• Investigate and resolve supplier invoice discrepancies.

Payroll and costing support

• Review employee timesheets and rostered hours.

• Check billing hours against payroll records.

• Assist with payroll preparation and processing.

Reporting and data analysis

• Assist with weekly actual-versus-budget reports and operational data submissions.

• Generate reports as required.

• Prepare internal financial reports and assist with monthly stakeholder reports.

• Maintain records of unusual billing, rostering or operational activity.

Systems administration

• Maintain customer records in MYOB, Arolfo and TrackTik.

• Update client pricing schedules and billing rates.

• Review, approve and process Electronics invoices.

• Set up and maintain PayWay payment arrangements.

• Create and maintain customer sites in TrackTik.

• Assist with alarm commissioning setup and customer onboarding.

• Audit ESS online and offline accounts.

Regular duties

Daily

• Process customer remittances and allocate payments.

• Process response billing in TrackTik.

• Respond to customer invoice and account enquiries.

• Create, update and credit invoices as required.

• Process PayWay setup and payment requests.

• Update customer records in MYOB and TrackTik.

• Review manpower forecasting requirements.

• Check billing rates and pricing for accuracy.

• Process supplier invoices and maintain financial records.

• Prepare ad hoc reports as requested.

Weekly

• Process manpower billing.

• Follow up on overdue accounts and outstanding debts.

• Prepare Patrol KPI reports.

• Review employee timesheets and billing hours.

• Assist with actual-versus-budget reporting for Electronics, CIT, Patrols and Manpower.

• Record unusual billing or rostering activity.

Monthly

• Process billing for alarm responses and mobile patrols.

• Process client billing for Electronics, ActewAGL, Icon Water, Education, BGIS/NCA, LSE, CIT and other assigned accounts.

• Complete ESS online and offline account audits.

• Process TrackTik billing.

• Send alarm reports to clients as required.

• Assist with monthly reports for external stakeholders and clients.

• Review customer pricing and billing accuracy.

• Support month-end financial and operational reporting.

Skills and requirements

• At least 3–5 years of experience in leadership, administration and accounts management.

• At least 2 years of experience in the BPO industry.

• Experience in accounts receivable and accounts payable.

• Experience using MYOB.

• Strong invoicing, billing and debtor management skills.

• Advanced Microsoft Excel skills.

• Strong written and spoken English communication skills.

• Good organisational and time management skills.

• High attention to detail and accuracy.

• Ability to manage competing priorities and meet deadlines.

• Ability to work independently.