Account Sales Executive

Wordtext Systems Incorporated; Makati; On-site; PHP 480,000 - 720,000; Full time

Job summary

Wordtext Systems Incorporated in the Philippines is expanding its team and seeks a commercial account manager who can build strategic relationships with partner contacts and drive end-user sales. The role focuses on understanding IT industry dynamics, distributor operations, and WSI's portfolio to identify opportunities and develop account plans.

You will collaborate with product and services teams, liaise with operations to ensure smooth order processing, payments and aftersales, and deliver

Qualifications

• University degree in business/marketing/technology preferred.
• Typically, 3-5 years of selling experience at partner level; end-user experience is a plus.
• Experience developing positive relationships and solving customer problems.
• Experience developing account plans.
• Proven track record.
• Must be willing to be assigned in Makati.

Responsibilities

• Study and learn Commercial Consumer products and Solutions.
• Acquire basic understanding of other WSI offerings and look for opportunities.
• Collaborate with product and services teams to cater to reseller and customer requirements.
• Liaise with operations to ensure smooth processing of orders, payments, and aftersales; deliver monthly sales targets.
• Provide timely customer feedback and propose programs tailored to accounts.
• Regular partner engagement to capture opportunities and address concerns promptly.
• Develop relationships with reseller stakeholders; end-to-end partner engagement for retail and commercial.
• Initiate regular customer product and program updates with product and marketing teams.
• Proactively develop customized programs to optimize sales.
• Conduct regular business reviews with partners.
• Collaborate with resellers on timely and accurate sales forecasts.
• Retail: assess sales offtake and inventory.
• Commercial: funnel management.

Skills

IT industry understanding

Distributor operations understanding

WSI portfolio knowledge

Strategic relationship building

Team player

Pipeline management basics

Education

University degree in business/marketing/tech

3-5 years selling experience at partner level

Experience selling to end-user accounts (plus)

Job description

We are hiring for EXPANSION.

Qualifications

Education and Experience Required

• University or bachelor’s degree in business/marketing/technology preferred.

• Typically, 3-5 years of selling experience at partner level, experience in selling to end-user account is a plus.

• Experience developing positive relationships and solving customer problems.

• Experience developing account plans.

• Proven track record.

• Must be willing to be assigned in Makati

Knowledge and Skills

• Understanding of the IT industry, competing vendors, and the channel, including competitive positioning

• Understanding of distributor organization & operations.

• Understanding of a I.T. Retails and Solutions products and solutions. Able to articulate other products in the WSI portfolio.

• Effectively sells WSI offerings by building strategic relationships with partner contacts and leveraging on programs.

• Team player: effectively collaborates with others to ensure coordinated, efficient account management.

• Understanding of pipeline management basics and ability to explain benefits to partners

Duties and Responsibilities

Internal

• Study and learn Commercial Consumer products and Solutions.

• Acquire basic understanding of other WSI offerings (Solutions, Enterprise, and Services) and look out for potential opportunities.

• Collaborate with product and services team in catering to the reseller and customer requirements.

• Liaise with operations team to ensure smooth processing of customer orders, payments, and aftersales requests. Deliver monthly sales target.

• Provide timely customer feedback to ensure a speedy response.
  Propose programs tailored to his/her set of accounts.

External

• Regular partner engagement to ensure business opportunities are captured, and customer concerns are addressed in a timely manner.

• Develop strong relationships with reseller key stakeholders.
  End-to-end partner engagement: o Retail: Order creation and processing, program execution, and sell-out & inventory monitoring. o Commercial: BOM creation, POCs, pricing, order processing and end user delivery.

• Initiate regular customer product and program updates together with the WSI product and marketing teams.

• Proactively develop customized programs to optimize sales.

• Conduct regular business reviews with the partners.

• Collaborate with resellers in providing timely and accurate sales forecasts.

• Retail: Assess sales offtake and inventory.

• Commercial: Funnel management.