Account Officer

Gladex Travel and Tours Corp.; Manila; On-site; PHP 350,000 - 550,000; Full time

Job summary

Gladex Travel and Tours Corp. in Manila is seeking an Account Officer to manage and grow our B2B travel accounts and business partnerships.

The ideal candidate will have at least 2 years in B2B sales or account management, experience in travel and tourism, and proven skills in negotiation, relationship building, and client servicing.

This on-site role requires strong communication, the ability to handle multiple accounts, and willingness to conduct client visits and field work.

Qualifications

• 2+ years of experience in B2B sales, account management or business development.
• Experience in travel and tourism industry preferred.
• Strong communication, negotiation, and relationship-building skills.
• Confident dealing with travel agencies and corporate clients.
• Able to manage multiple accounts and meet sales targets.
• Willing to conduct client meetings and field work when required.

Responsibilities

• Manage and grow existing B2B travel accounts.
• Develop new accounts and partnerships with agencies and corporates.
• Present and promote travel products to B2B clients.
• Handle inquiries, quotations, bookings, and follow-ups.
• Coordinate with internal teams and suppliers for servicing.
• Negotiate rates and terms with clients and partners.
• Monitor sales targets and account performance.
• Conduct client visits, meetings and presentations.

Skills

B2B sales

Account management

Negotiation skills

Relationship building

Travel industry knowledge

Education

Bachelor's degree in Business/ Tourism/ Hospitality/ Marketing

Job description

Job Description

We are looking for an Account Officer who will manage and grow our B2B travel accounts and business partnerships.

The ideal candidate has experience in the travel and tourism industry, understands the B2B travel market, and is comfortable dealing with travel agencies, corporate clients, suppliers, and business partners.

Key Responsibilities:

• Manage and maintain relationships with existing B2B travel accounts
• Develop new accounts and business partnerships with travel agencies, corporate clients, and other travel-related businesses
• Present and promote travel products, packages, and services to B2B clients
• Handle account inquiries, quotations, bookings, and follow-ups
• Coordinate with internal teams and suppliers to ensure smooth account servicing
• Negotiate rates, packages, and commercial terms with clients and partners
• Monitor account performance, sales targets, and business opportunities
• Conduct regular client visits, meetings, and presentations when needed
• Build long-term relationships with key accounts and identify opportunities for repeat business
• Prepare sales reports, account updates, and other required documentation
• Stay updated on travel products, destinations, market trends, and competitor offerings

Qualifications:

• Bachelor's degree in Business, Tourism, Hospitality, Marketing, or a related field
• At least 2 years of experience in B2B sales, account management, or business development
• Experience in the travel and tourism industry is highly preferred
• Must have actual experience handling B2B travel accounts
• Knowledge of travel agencies, tour operators, corporate accounts, hotels, airlines, or travel suppliers is an advantage
• Strong communication, negotiation, and relationship-building skills
• Confident in dealing with clients and business partners
• Goal-oriented and comfortable working with sales targets
• Organized and able to manage multiple accounts and follow-ups
• Willing to conduct client meetings and field work when required

Must-Have:

• B2B sales/account management experience
• Experience dealing with travel agencies or travel-related businesses
• Strong client relationship and negotiation skills
• Understanding of travel products and B2B travel operations
• Proven ability to develop and maintain business accounts

Work Setup: On-site
Location: Manila
Employment Type: Full-time
Work Schedule: 6 days/week