Account Officer

CIS Bayad Center, Inc.; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

CIS Bayad Center, Inc. in Manila is seeking an account manager to build and manage client and partner relationships, driving revenue growth.

You will monitor account performance, ensure contract compliance, and manage renewals or upgrades, while improving customer experiences. The role requires strong communication and analytical skills, with proficiency in Microsoft Office; fintech exposure is a plus.

Qualifications

• Bachelor’s degree in Marketing, Management, or a related field.
• At least 2 years of experience in account management, sales, or marketing.
• Strong planning, organization, and problem-solving skills.
• Analytical and numerical proficiency.
• Excellent communication, interpersonal, and presentation skills.
• Understanding of customer service and account management processes.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word) or equivalent tools.
• Experience in fintech, banking, or digital services is a plus.

Responsibilities

• Build and manage strong client and partner relationships to drive revenue growth
• Monitor account performance and drive sales growth through targeted initiatives and marketing programs
• Ensure compliance with contractual agreements and manage renewals or upgrades
• Resolve client issues and improve processes to enhance overall customer experience
• Maintain a strong understanding of industry trends, client needs, and market opportunities

Skills

Planning

Organization

Problem solving

Analytical ability

Numerical proficiency

Communication

Interpersonal skills

Presentation skills

Customer service understanding

Education

Bachelor’s degree in Marketing, Management, or related field

Tools

Microsoft Office

Job description

• Build and manage strong client and partner relationships to drive revenue growth
• Monitor account performance and drive sales growth through targeted initiatives and marketing programs
• Ensure compliance with contractual agreements and manage renewals or upgrades
• Resolve client issues and improve processes to enhance overall customer experience
• Maintain a strong understanding of industry trends, client needs, and market opportunities

QUALIFICATIONS

• Bachelor’s degree in Marketing, Management, or a related field
• At least 2 years of experience in account management, sales, or marketing
• Strong planning, organization, and problem-solving skills
• Analytical and numerical proficiency
• Excellent communication, interpersonal, and presentation skills
• Understanding of customer service and account management processes
• Proficiency in Microsoft Office (Excel, PowerPoint, Word) or equivalent tools
• Experience in fintech, banking, or digital services is a plus