account officer

BDO Unibank; Bacolod; On-site; PHP 240,000 - 360,000; Full time

Job summary

BDO Unibank, Inc. is seeking an Account Officer to drive loan volume while maintaining profitability and sound credit quality. You will provide strong customer service and work within the bank's standards and regulatory requirements.

You will also handle inquiries from clients including AFP and other government agencies, solicit microfinance loan accounts, analyze applicants, and coordinate with other bank units to process and service loans.

Qualifications

• Completion of a Bachelor's degree.
• Sales and fieldwork experience on loans is advantageous.
• Solid selling and customer service skills are required.

Responsibilities

• Solicit microfinance loan accounts to meet customer needs.
• Analyze loan applicants to determine feasibility and credit quality.
• Initiate credit and collection activities to ensure portfolio quality.
• Coordinate with bank officers/units to process loan applications and servicing.
• Perform other duties as assigned and ensure compliance with policies and regulations.

Skills

Selling skills

Customer service

Math skills

Motorcycle driving

Education

Bachelor's degree

Job description

Job Description:

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Account Officer is responsible for achieving loan volume targets. In this role, the Account Officer is expected to maintain profitability and sound credit quality, as well as extend good customer servicein line with the Banks standards and requirements.

The Account Officer is also expected to attend to inquiries of clients on AFP and Other Government Agencies.

Key Responsibilities

• Solicit microfinance loan accounts to meet the business needs of the customer
• Analyze overall loan applicant’s qualifications to determine feasibility of granting loans
• Initiates credit and collection activities to ensure credit quality of accounts
• Coordinates with other bank officers or units related to the processing and servicing of loan applications and loan clients
• Perform other functions that may be assigned to him/her
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Completion of any Bachelors’ degree
• Sales and fieldwork experience on loans is an advantage

Required Skills:

• Good selling and customer service skills
• Basic mathematical skills
• Preferably can drive a motorcycle

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.