account officer

BDO Unibank; Bacolod; On-site; PHP 300,000 - 540,000; Full time

Job summary

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. The Account Officer will drive loan volume targets, maintain profitability, and deliver excellent customer service in line with our standards.

The incumbent will also respond to inquiries from AFP and other government agencies and coordinate with teams to process loan applications and servicing.

Qualifications

• Completion of any Bachelor's degree.
• Sales and fieldwork experience on loans is an advantage.
• Good selling and customer service skills

Responsibilities

• Solicit microfinance loan accounts to meet customer needs.
• Analyze applicants to determine loan feasibility.
• Initiates credit and collection activities to ensure credit quality.
• Coordinates with bank officers/units for processing and servicing loan applications.
• Perform other functions as assigned by the bank.
• Ensure compliance with bank policies, procedures, and regulatory requirements.

Skills

Selling skills

Customer service

Math skills

Motorcycle driving

Education

Bachelor's degree

Job description

Job Description

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Account Officer is responsible for achieving loan volume targets. In this role, the Account Officer is expected to maintain profitability and sound credit quality, as well as extend good customer servicein line with the Banks standards and requirements.

The Account Officer is also expected to attend to inquiries of clients on AFP and Other Government Agencies.

Key Responsibilities

• Solicit microfinance loan accounts to meet the business needs of the customer
• Analyze overall loan applicant’s qualifications to determine feasibility of granting loans
• Initiates credit and collection activities to ensure credit quality of accounts
• Coordinates with other bank officers or units related to the processing and servicing of loan applications and loan clients
• Perform other functions that may be assigned to him/her
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Completion of any Bachelors’ degree
• Sales and fieldwork experience on loans is an advantage

Required Skills:

• Good selling and customer service skills
• Basic mathematical skills
• Preferably can drive a motorcycle

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 28267