Account Officer

Credit Access Philippines Financing Company Incorporated; Albay; On-site; PHP 180,000 - 240,000; Full time

Job summary

A financial services company in the Philippines is seeking individuals for credit management roles. The position involves administering customer accounts, ensuring timely payments, and negotiating payment plans. Candidates must have a High School diploma; fresh graduates are encouraged to apply. Exceptional communication and organizational skills are vital for this office-based role with some travel requirements.

Qualifications

• Must possess at least a High/Senior High School degree.
• Fresh graduates or students are welcome to apply.
• Detail-oriented, proactive, and possessing exceptional communication and interpersonal abilities.

Responsibilities

• Administer customer accounts ensuring timely payments and minimising debt.
• Maintain accurate records of all chasing activity.
• Propose write-off of irrecoverable receivables.
• Monitor outstanding debts and negotiate payment plans.
• Monitor outstanding debts and meet processing deadlines.

Skills

Proficiency in basic mathematics

Strong organizational skills

Negotiation skills

Familiarity with credit management software

Education

High/Senior High School degree

Tools

Credit management software

Job description

Responsibilities and Duties

• Administer customer accounts ensuring timely payments and minimising debt.
• Maintain accurate records of all chasing activity.
• Regularly making contact with customers to ensure all relevant debts are managed.
• Provide accurate advice on billing queries.
• Issue court proceedings for debt recovery if necessary.
• Respond promptly and completely to both client and internal enquiries.
• Proposing write-off of irrecoverable receivables.
• Undertake account reconciliations as required.
• Ensure monthly processing deadlines are met as required.
• Send out monthly client statements/letters as may be agreed from time to time.
• Developing the credit management capability within the practice.
• Other duties as delegated from time to time by the CFO or Finance Manager or any other person designated in their absence.
• If any customers stop paying or pay late then it’s your responsibility to stop the providing services, start legal action to collect the money owed (depending on the situation) and in the case of bankruptcy report to your higher-ups immediately.

Educational Qualifications

• Must possess at least a High/Senior High School degree.

Experience Level

• Fresh graduates or students are welcome to apply.

Skills and Competencies

• Proficiency in basic mathematics, strong organizational and negotiation skills, and familiarity with credit management software.

Responsibilities and Duties

• Monitor outstanding debts, negotiate payment plans with clients, maintain accurate records of all collection activity.

Working Conditions

• Office-based role, may require occasional travel to meet with clients.

Qualities and Traits

• Detail-oriented, proactive, and possessing exceptional communication and interpersonal abilities.