Junior Sales Executive - APAC

Finastra; Manila; Hybrid; PHP 900,000 - 1,300,000; Full time

Benefits offered by this job

Unlimited vacation

Hybrid working arrangements

Paid time off for volunteering

Medical, life and disability insurance

Access to online learning

Job summary

Finastra in Manila seeks an experienced Sales/Account Manager to manage key customer accounts and drive revenue growth through strategic account planning. You will engage with clients on-site as needed, build lasting relationships, and communicate progress with senior stakeholders.

Responsibilities include identifying upsell and renewal opportunities, coordinating cross-functional teams, and maintaining accurate CRM data.

Qualifications

• Ability to build and grow relationships with clients and stakeholders.
• Strong tenacity and follow-up skills to progress pipeline.
• Self-motivated, autonomous and able to rally global teams toward closing deals.
• Comfort interacting with all stakeholder levels, including challenging negotiations.
• Excellent written, verbal, and interpersonal communication skills.
• Strong time management and organizational skills.
• Experience with Finastra products or CRM tools is a plus.

Responsibilities

• Manage assigned customer accounts and develop account plans to support revenue growth and customer success.
• Engage proactively with customers, including on-site visits, to understand business drivers.
• Build and maintain relationships with existing clients with strategic plans and status updates.
• Identify opportunities within existing accounts including services, upsells, renewals, and contracts.
• Analyze clients' needs to develop account strategies and solution recommendations.
• Collaborate across functions to manage opportunities, renewals, and compliance.
• Maintain accurate account and forecasting data in CRM systems.
• Coordinate internal resources to deliver sales, marketing, and proposal materials.
• Develop relationships with industry and professional organizations.
• Stay updated on industry trends, competitors, and Finastra products/services.
• Participate in training programs as directed by manager.
• Embed AI into day-to-day work to increase productivity and improve outcomes.

Skills

Relationship building

Prospecting / pipeline

Negotiation

Cross-functional collaboration

Communication

Time management

Autonomy / ownership

Education

Bachelor’s degree in business or equivalent experience

Tools

CRM tools

Microsoft Office

Job description

Your Role

Here’s what you will be doing:

• Manage assigned customer accounts and develop account plans to support revenue growth and customer success.
• Engage proactively and regularly with customers, including on-site visits, to build strong relationships and understand their business drivers and challenges.
• Build and maintain relationships with existing clients, communicating strategic plans and status updates.
• Identify and drive opportunities within existing accounts, including service engagements, upsell opportunities, renewals, and contract optimization.
• Analyze clients' business needs and challenges to develop appropriate account strategies and solution recommendations.
• Collaborate across all functions to manage customer opportunities, including services, upsells, renewals, and compliance requirements.
• Maintain accurate account and forecasting data in CRM systems.
• Coordinate internal resources to ensure prompt, accurate, and professional delivery of sales, marketing, and proposal materials to customers.
• Develop and maintain relationships with industry and professional organizations.
• Stay abreast of current industry trends, competitors, and company products and services.
• Participate in training programs as directed by manager.
• Embed AI into day-to-day work to increase productivity, reduce manual effort, validate information against trusted sources, drive continuous process improvement, and translate data-driven insights into better business outcomes.

About You

The company is looking for:

• Ability to build and grow relationships.
• Strong tenacity and follow-up skills.
• Self-motivated with ability to work autonomously, take ownership and accountability, while rallying individuals and global teams to support pipeline progression towards closure.
• Ability to interact and demonstrate presence with all levels of stakeholders, whether within Finastra or with the customer, and to challenge, negotiate, influence, and persuade them.
• Organizational skills, can prioritize, multi-task and demonstrate adaptability.
• Excellent written, verbal, and interpersonal communication skills.
• Strong time management, organizational and decision-making skills.
• Strong attention to detail.
• Proficient with Microsoft Office.
• Strong knowledge of financial institutions internal operations.
• Mandarin or Cantonese language skills a plus.
• Demonstrated track record of generating pipeline with a history of exceeding targets.
• Experience working with Finastra products preferred.
• CRM tool experience preferred.
• B2B Sales and/or Account Management experience a plus.
• Bachelor’s degree in business or equivalent experience.

Compensation & Benefits

• Unlimited vacation, subject to local regulations and business priorities.
• Hybrid working arrangements.
• Inclusive policies such as paid time off for voting, bereavement, and sick leave.
• Confidential one-to-one support through Employee Assistance Program.
• Access to Wellbeing Champions and Gather Groups, with monthly events and initiatives.
• Medical, life and disability insurance, retirement plans, lifestyle, and other benefits (may vary by location).
• Paid time off for volunteering and donation-matching opportunities.
• Inclusion communities participation opportunities.
• Access to online learning and accredited courses through Skills & Career Navigator tool.
• Participation in global recognition program and employee surveys.