Account Manager - I.T. Solutions

Handlink Inc; Zamboanga Peninsula; On-site; PHP 420,000 - 780,000; Full time

Job summary

Handlink, Inc. is seeking an Account Manager with a strong background in Sales, Marketing, and IT solutions to manage key client relationships in the Philippines. You will act as the primary contact for assigned accounts, negotiate contracts, and drive opportunities to maximize revenue and client satisfaction.

The role emphasizes building trusted partnerships, delivering tailored IT solutions, and collaborating with the sales team to forecast results and report on progress to stakeholders.

Qualifications

• 3–5 years of experience in Marketing, Sales or Account Management.
• Bachelor’s degree in a business-related field.
• Knowledge of Digital Marketing is a plus.
• Excellent collaboration and communication abilities.

Responsibilities

• Serve as the lead point of contact for customer account management matters.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximize opportunities.
• Develop trusted advisor relationships with key accounts and stakeholders.
• Ensure timely delivery of IT solutions based on client needs.
• Communicate progress of initiatives to stakeholders.
• Identify new business opportunities within existing accounts.
• Forecast and track sales results and forecasts.
• Prepare regular reports on account status and opportunities.
• Collaborate with the sales team to grow opportunities in the territory.
• Assist with client requests and escalations as needed.

Skills

Communication skills

Relationship management

Sales & account management

Strategic thinking

Education

Bachelor's degree in Business Administration/Marketing/Communication

Job description

ACCOUNT MANAGER – IT SOLUTIONS

WE ARE HIRING! Handlink, Inc. is looking for a results-driven and customer-focused Account Manager to join our team! If you have a strong background in Sales, Marketing, Account Management, and IT Solutions, we’d love to hear from you.

Job Description

The Account Manager will be responsible for building and maintaining long-term, trusted relationships with customers, managing assigned accounts, developing business opportunities, and ensuring the successful delivery of IT solutions based on client needs.

Key Responsibilities

• Serve as the lead point of contact for all customer account management matters.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximize business opportunities and profitability.
• Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
• Ensure the timely and successful delivery of solutions according to customer needs and objectives.
• Clearly communicate the progress of monthly and quarterly initiatives to internal and external stakeholders.
• Develop new business opportunities with existing clients and identify areas for improvement to achieve sales targets.
• Forecast and track key account metrics, including quarterly sales results and annual forecasts.
• Prepare regular reports on account status, sales performance, and business opportunities.
• Collaborate with the sales team to identify and grow opportunities within the assigned territory.
• Assist with challenging client requests and issue escalations as needed.

Qualifications & Skills

• Bachelor’s degree in Business Administration, Marketing, Communication, or any business-related course.
• 3–5 years of experience in Marketing, Sales, and/or Account Management.
• Knowledge or experience in Digital Marketing is an advantage.
• Excellent collaboration, interpersonal, and communication skills.
• Strong problem-solving, strategic-thinking, and leadership skills.
• Knowledge of IT products and solutions is an advantage.
• Results-oriented with strong customer relationship management skills.
• Ability to work independently and under pressure.
• Willingness to meet sales targets and develop new business opportunities.