Account Manager - I.T. Solutions

Handlink Inc; Iloilo City; On-site; PHP 600,000 - 800,000; Full time

Job summary

Handlink, Inc. is seeking an Account Manager – IT Solutions to build and manage client relationships and drive IT solution delivery. The role focuses on growing opportunities, coordinating with sales and delivery teams, and ensuring customer satisfaction.

The ideal candidate has a background in Sales, Marketing, Account Management and IT solutions, with strong collaboration, communication, and leadership skills to meet targets and deliver value to clients.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Communication, or related business field.
• 3–5 years of experience in Marketing, Sales, and/or Account Management.
• Knowledge of Digital Marketing is a plus.
• Strong collaboration, interpersonal and communication skills.
• Good problem-solving, strategic thinking and leadership abilities.
• Knowledge of IT products and solutions is advantageous.

Responsibilities

• Serve as the lead point of contact for all account management matters.
• Build and maintain long-lasting client relationships.
• Negotiate contracts and close agreements to maximize business opportunities.
• Develop trusted advisor relationships with key accounts and stakeholders.
• Ensure timely and successful delivery of IT solutions per client needs.
• Communicate progress of initiatives to stakeholders clearly.

Skills

Sales & account mgmt

Marketing awareness

Digital marketing

Interpersonal skills

Communication skills

Leadership

Problem solving

Education

Bachelor's degree in Business Administration/Marketing/Communication

Job description

WE ARE HIRING!

ACCOUNT MANAGER – IT SOLUTIONS

Handlink, Inc. is looking for a results-driven and customer-focused Account Manager to join our team!

If you have a strong background in Sales, Marketing, Account Management, and IT Solutions, we’d love to hear from you.

JOB DESCRIPTION

The Account Manager will be responsible for building and maintaining long-term, trusted relationships with customers, managing assigned accounts, developing business opportunities, and ensuring the successful delivery of IT solutions based on client needs.

KEY RESPONSIBILITIES

• Serve as the lead point of contact for all customer account management matters.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximize business opportunities and profitability.
• Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
• Ensure the timely and successful delivery of solutions according to customer needs and objectives.
• Clearly communicate the progress of monthly and quarterly initiatives to internal and external stakeholders.
• Develop new business opportunities with existing clients and identify areas for improvement to achieve sales targets.
• Forecast and track key account metrics, including quarterly sales results and annual forecasts.
• Prepare regular reports on account status, sales performance, and business opportunities.
• Collaborate with the sales team to identify and grow opportunities within the assigned territory.
• Assist with challenging client requests and issue escalations as needed.

QUALIFICATIONS & SKILLS

• Bachelor’s degree in Business Administration, Marketing, Communication, or any business-related course.
• 3–5 years of experience in Marketing, Sales, and/or Account Management.
• Knowledge or experience in Digital Marketing is an advantage.
• Excellent collaboration, interpersonal, and communication skills.
• Strong problem-solving, strategic-thinking, and leadership skills.
• Knowledge of IT products and solutions is an advantage.
• Results-oriented with strong customer relationship management skills.
• Ability to work independently and under pressure.
• Willingness to meet sales targets and develop new business opportunities.