Account Manager, Fashion, Luggage & Bags (Philippines E-Commerce)

ByteDance; Taguig; On-site; PHP 700,000 - 1,000,000; Full time

Job summary

ByteDance is seeking a merchant growth specialist in the Philippines to drive growth for brands and sellers on our fashion marketplace. You will acquire and onboard retailers, build relationships, and deliver exceptional customer experiences while optimizing campaigns, pricing, and collaborations to boost GMV.

The ideal candidate has e-commerce experience, strong negotiation skills, and data-driven decision making, with proficiency in Excel and PowerPoint.

Qualifications

• Bachelor's Degree or above.
• 3+ years of experience in e-commerce, other platforms or agencies.
• Excellent interpersonal and negotiation skills.
• Attention to detail, data-driven, logical and problem-solving skills.
• Proficient in Excel and PowerPoint.

Responsibilities

• Handle brands and big marketplace sellers that contribute high GMV share to the total category.
• Build and maintain relationships with brands and sellers, negotiate and secure best deals based on campaign or seasonality.
• Craft strategies for managed brands and sellers that can help them grow their sales on the platform.
• Create opportunities for growth for managed brands and sellers - brand days, campaigns, price competitiveness, livestream etc.
• Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
• POC for certain projects with the fashion team.

Skills

Interpersonal skills

Negotiation

Attention to detail

Data-driven

Analytical thinking

Education

Bachelor's Degree or above

Tools

Excel

PowerPoint

Job description

Responsibilities

About the team

This team helps fashion marketplace sellers and brands succeed by guiding them through store setup, performance optimization, and campaign execution. We provide strategic insights, foster influencer collaborations, and ensure brands thrive on the platform. If you're results-driven, enjoy building relationships, and want to be part of an innovative team, we’d love to have you join us!

In this role you will be responsible for delivering impact on the growth of merchants, by acquiring, and helping the sellers to succeed on platform, as well as delivering best customer experience by providing best service.

Responsibilities:

• Handle brands and big marketplace sellers that contribute high GMV share to the total category
• Build and maintain relationships with brands and sellers, negotiate and secure best deals based on campaign or seasonality
• Craft strategies for managed brands and sellers that can help them grow their sales on the platform.
• Create opportunities for growth for managed brands and sellers - brand days, campaigns, price competitiveness, livestream etc
• Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction
• POC for certain projects with the fashion team.

Qualifications

Minimum Qualification(s)

• Bachelor's Degree or above
• 3+ years of experience in e-commerce, other platforms or agencies
• Excellent interpersonal and negotiation skills
• Attention to detail, data-driven, logical and problem-solving skills
• Proficient in Excel and PowerPoint

Preferred Qualification(s)

• Knowledge of fashion trends specifically in bags
• has experience with content, live and short video
• Strong connections with brands and big sellers

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day. As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.