Fashion, Non Apparel Lead (Philippines E-Commerce) Global Operations - Commerce ops Taguig Regular

Bytedance; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

ByteDance is seeking an Operations Lead in Taguig to drive merchant growth and deliver exceptional seller experiences on our ecommerce platform. You will acquire and incubate brands, cultivate strong relationships, and negotiate strategically to maximize GMV while maintaining service quality.

The role focuses on growth campaigns, brand days, pricing competitiveness, and livestream initiatives, with a strong emphasis on data-driven decision making and cross-functional collaboration.

Qualifications

• Bachelor's Degree or above.
• Excellent interpersonal and negotiation skills.
• Attention to detail, affinity with numbers, logical and problem solving skill.
• Proficient in Excel and PowerPoint.

Responsibilities

• Acquire and incubate both brands and big marketplace sellers that contribute high GMV share to the total category.
• Build and maintain relationships with brands and sellers, negotiate, and secure best deals based on campaign or seasonality.
• Craft strategies for managed brands and sellers that can help them grow their sales on our ecommerce platform.
• Create opportunities for growth for managed brands and sellers, such as brand days, campaigns, price competitiveness, livestream etc.
• Maintain service quality standards provided by seller, such as low cancelation and return rate, shipping LT, and other components; to increase conversion rate and customer satisfaction.
• Additional assignment as POC for certain adhoc projects, subjected to business needs of the cluster

Skills

Interpersonal skills

Negotiation skills

Attention to detail

Analytical / problem solving

Education

Bachelor's Degree or above

Tools

Excel

PowerPoint

Job description

Location

Taguig

Team

Commerce ops

Employment Type

Regular

Job Code

A190322A

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Responsibilities

About the teamThis team helps fashion marketplace sellers and brands succeed by guiding them through store setup, performance optimization, and campaign execution. We provide strategic insights, foster influencer collaborations, and ensure brands thrive on the platform. If you're results-driven, enjoy building relationships, and want to be part of an innovative team, we’d love to have you join us!In this role you will be responsible in delivering impact on the growth of merchants, by acquiring, and helping the sellers to succeed on platform, as well as delivering best customer experience by providing best service.

• - Acquire and incubate both brands and big marketplace sellers that contribute high GMV share to the total category
• - Build and maintain relationships with brands and sellers, negotiate, and secure best deals based on campaign or seasonality
• - Craft strategies for managed brands and sellers that can help them grow their sales on our ecommerce platform
• - Create opportunities for growth for managed brands and sellers, such as brand days, campaigns, price competitiveness, livestream etc.
• - Maintain service quality standards provided by seller, such as low cancelation and return rate, shipping LT, and other components; to increase conversion rate and customer satisfaction
• - Additional assignment as POC for certain adhoc projects, subjected to business needs of the cluster

Qualifications

Minimum Qualifications

• - Bachelor's Degree or above
• - Excellent interpersonal and negotiation skills
• - Attention to detail, affinity with numbers, logical and problem solving skill
• - Proficient in Excel and PowerPoint

Preferred Qualifications

• - Direct experience with sport bands is preferred
• - Has experience with content strategy, specifically on livestream is preferred
• - A good team player, fast learner and open to changes
• - Strong connections with brands and big sellers are preferred

Job Information

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an \"Always Day 1\" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.