Account Manager (E-commerce)

Infinity Growth Evolution; Taguig; On-site; PHP 335,000 - 614,000; Full time

Job summary

Infinity Growth Evolution is seeking an Account Manager to be the primary contact for new and existing clients, driving information flow and collaboration across departments. The role requires staying updated on e-commerce trends and actively seeking opportunities to grow client accounts.

Ideal candidates will have 1+ year experience in sales/marketing, familiarity with Shopee/Lazada or livestream platforms, and strong communication and organizational skills.

Qualifications

• Degree in marketing management, business, information systems, or similar.
• With at least 1 year’s experience in sales, marketing, or related field.
• Experience in sales, marketing, or related field and/or in Shopee, Lazada and another livestream platform is a plus.
• Completion of a pertinent sales qualification is preferred.
• Demonstrable track record of devising sales-enhancing strategies.
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Comfortable using a computer for various tasks.
• Willing to work for morning or mid shift.
• Willing to work in BGC, Taguig City

Responsibilities

• Account Manager acts as the first point of contact for new potential clients seeking product information.
• Researchs organizations and individuals to find new opportunities.
• Submit plans to TikTok/Brand and seek advertising/coupon support.
• Coordinate with live broadcast group manager on promotion day portfolios and brand needs.
• Provide feedback from brands and TikTok to the team and brand.
• Synchronize live broadcast times with the brand and explain changes.
• Lead weekly brand meetings with the E-commerce team to report progress.
• Owns all matters related to assigned accounts.
• Maintain current client relationships and identify new opportunities.
• Contact potential clients to establish business relationships and meet them.
• Support team members and conduct ongoing market research.
• Familiar with branding and live streaming.
• Create frameworks turning social media into profitable platforms.
• Create promotional offers and ensure uploads are precise.
• Examine sales metrics to inform restocks and strategy.
• Report on effectiveness of strategies.

Skills

Client relationship management

Communication skills

Project management

Multi-tasking

IT fluency

Market research

Education

Bachelor's degree in Marketing / Business / Information Systems

Tools

MS Office Suite

Job description

• We are looking for a highly coordinated Account Manager as the first point of contact of a new potential client when they are seeking information on the products and services the company provides. To ensure success as an Account Manager, you should remain knowledgeable about relevant trends and innovations in e-commerce. Ultimately, a brilliant Account Manager will endeavor to enhance their skill set by continually learning about adjacent techniques that might improve collaboration between departments.
• Researching organizations and individuals to find new opportunities.
• Submit a plan to Tiktok/Brand and seek advertising/coupon support
• Communicate with the live broadcast group manager to inquire about the promotion day product portfolio, free gift requirements, collect needs, and communicate with the brand
• Inform the manager and live broadcast group host the official feedback from the brand and Tiktok for execution (including discount information, gift benefits, discount time, etc.)
• Confirm the next day's live broadcast schedule with the team leader every day, and provide feedback to the brand
• Synchronize the live broadcast time changes to the brand in a timely manner and feedback the reasons
• Weekly team leader brand meeting, and coordinate E-commerce manager to participate in the report
• Operating as the lead point of contact for any and all matters specific to your accounts
• Maintain current client relationship and identifying areas for potential clients
• Contacting potential clients to establish a business relationship and meet with them
• Support team members
• Conduct ongoing market research
• Must be familiar with branding and live streaming.
• Creating frameworks that transform our social media sites into highly profitable platforms.
• Creating promotional offers and checking to see that these are uploaded precisely.
• Examining sales-related metrics to inform restocks.
• Reporting on the utility of existing and novel strategies.
• Degree in marketing management, business, information systems, or similar.
• With at least 1 years’ experience in sales, marketing, or related field.
• Experience in sales, marketing, or related field and/or in Shopee, Lazada and another livestream platform is a plus.
• Completion of a pertinent sales qualification is preferred.
• Demonstrable track record of devising sales-enhancing strategies.
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Comfortable using a computer for various tasks.
• Willing to work for morning or mid shift.
• Willing to work in BGC, Taguig City