Account Manager

Huzzle; Philippines; Remote; PHP 3,781,000 - 5,671,000; Full time

Benefits offered by this job

Remote work

Career Development

Professional Network

Continued Support

Flexible Compensation

Job summary

Huzzle is seeking an Account Manager to oversee a diverse portfolio of client accounts for our global clients. In this remote, independent contractor role, you will strengthen relationships, improve retention, drive product adoption, and build long-term partnerships across multiple industries.

You will be the primary point of contact for assigned clients, identify opportunities for account expansion, and work with product and support teams to relay feedback and ensure ongoing value.

Qualifications

• 3+ years in account management or related client-facing role.
• Proven ability to manage a large portfolio while maintaining service standards.
• Excellent organizational and time-management skills in a fast-paced environment.
• Strong communication and interpersonal abilities to build client trust.
• Track record of achieving retention, satisfaction and growth targets.
• Analytical skills to interpret data and derive insights.

Responsibilities

• Manage and strengthen relationships across a high-volume portfolio of client accounts, driving long-term satisfaction and retention.
• Serve as the primary point of contact for assigned clients, addressing queries and resolving issues promptly.
• Identify opportunities to expand accounts and drive growth through proactive engagement and strategic recommendations.
• Track account health indicators, identify churn risks, and implement proactive retention strategies.
• Lead onboarding of new clients, ensuring a smooth transition and value realization quickly.
• Collaborate with internal product and support teams to relay feedback and improve offerings.
• Keep client interactions and pipeline activity documented in the CRM.

Skills

Account management

Customer success

Relationship building

Communication

Time management

Analytical skills

Data interpretation

Job description

About Huzzle

At Huzzle, we connect talented B2B sales professionals with leading companies across the UK, US, Canada, Europe, and Australia. Our clients range from fast-growing startups and digital agencies to tech-driven businesses in industries such as SaaS, MarTech, FinTech, and EdTech. We match top sales talent with full-time, remote opportunities where they work directly as part of client teams, with ongoing support from Huzzle throughout their journey.

Role Type: Full-time

Engagement: Independent Contractor

Job Summary

We are looking for a proactive, detail-oriented Account Manager to oversee a diverse and growing portfolio of clients. In this role, you will focus on strengthening client relationships, improving customer retention, driving product adoption, and building long-term partnerships. This is a dynamic, fast-paced opportunity for a strong communicator who can effectively manage multiple accounts while delivering an exceptional client experience. You will play a key role in the team’s success by understanding client needs, aligning them with our solutions, and ensuring ongoing value and satisfaction.

Key Responsibilities

• Manage and strengthen relationships across a high-volume portfolio of client accounts, driving long-term satisfaction and retention.
• Serve as the primary point of contact for assigned clients, addressing queries and resolving issues promptly and effectively.
• Identify opportunities to expand accounts and drive growth through proactive engagement and strategic recommendations.
• Track account health indicators, identify potential churn risks, and implement proactive retention strategies.
• Lead the onboarding of new clients, ensuring a smooth transition and helping them realize value from the product or service as quickly as possible.
• Work closely with internal product and support teams to communicate client feedback, address concerns, and contribute to product and service improvements.
• Keep client interactions, account updates, and pipeline activity accurately documented in the CRM.

Requirements

• At least 3 years of experience in Account Management, Customer Success, or a related client-facing role.
• Proven ability to manage a large portfolio of clients while maintaining high service standards and strong relationships.
• Excellent organizational and time-management skills, with the ability to prioritize competing demands in a fast-paced environment.
• Strong communication and interpersonal abilities, with a knack for building trust and rapport with clients.
• A demonstrated track record of achieving or exceeding client retention, satisfaction, and account growth targets.
• Strong analytical skills, with the ability to interpret data, identify trends, and communicate meaningful insights to stakeholders.

Benefits

Work Remotely: Collaborate with international teams from wherever you are
Career Development: Explore opportunities with leading companies in SaaS, MarTech, and B2B services
Professional Network: Connect with a community of talented, high-performing sales professionals
Continued Support: Benefit from guidance and support from Huzzle throughout your placement journey
Flexible Compensation: Explore salary opportunities aligned with your experience, preferences, and career goals