Account Coordinator

Outsourcey; Philippines; Remote; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Development of HR function

Job summary

Outsourcey is seeking a results-driven digital marketing support professional in the Philippines to assist Account Managers with client communication, campaign reporting, and project coordination. You will ensure accurate documentation in TaskRay and Salesforce, support optimization requests, and help translate client insights into actionable tasks for internal teams.

As part of a fast-paced BPO environment, you will stay current with trends in multifamily and digital marketing, and contribute

Qualifications

• 2+ years of experience in paid media, digital marketing, or a similar role.
• Proficiency with paid media platforms (Google Ads, Facebook Ads, LinkedIn Ads).
• Strong analytical skills with ability to draw actionable insights from data.
• Excellent communication and collaboration abilities.
• Detail-oriented and highly organized.
• Self-motivated and eager to learn in a fast-paced environment.
• Google Ads and Facebook Blueprint certifications are a plus.

Responsibilities

• Provide support for a team of Account Managers by assisting with client communication, campaign reporting, and project coordination.
• Document campaign and tracking information in TaskRay and Salesforce.
• Assist with client requests and optimization tasks, and conduct outreach on property updates and marketing assets.
• Translate client call notes into actionable internal tasks in TaskRay.
• Keep PMC, property and contact records up to date in Salesforce and maintain records.
• Assist with monthly client-facing reporting notes ensuring data accuracy and insights.
• Download performance reports and review PDFs to ensure data accuracy and benchmarks.
• Submit and manage internal troubleshooting tasks and service mapping issues.

Skills

Paid media experience

Analytical skills

Communication and collaboration

Detail-oriented

Self-motivated learner

Google Ads/Facebook/LinkedIn

Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Profile Requirements:

• 2 plus years of experience in paid media, digital marketing, or a similar role.
• Proficiency with paid media platforms such as Google Ads, Facebook Ads, and LinkedIn Ads.
• Strong analytical skills with the ability to draw actionable insights from data.
• Excellent communication and collaboration skills.
• Detail-oriented and highly organized.
• Self-motivated and eager to learn in a fast-paced environment.
• Google Ads and Facebook Blueprint certifications are a plus.

Core responsibilities:

• Provide support for a team of Account Managers by assisting with client communication, campaign reporting, and project coordination.
• Ensure all campaign and tracking information is documented within project management systems like TaskRay and Salesforce.
• Assist Account Managers with client requests and optimization requests, while also proactively providing client outreach and follow-up on property updates, new specials, leasing insights, floorplan focuses, and new marketing assets.
• Support Account Managers with detailed notes during client calls, translating them into actionable tasks for internal teams in TaskRay.
• Ensure PMC, property and contact records are kept up to date in Salesforce as well as overall maintenance and upkeep.
• Assist with monthly client-facing reporting notes ensuring data accuracy and highlighting key insights.
• Download performance reports and review individual PDFs to ensure all data is accurate and metrics meet benchmarks.
• Submit and manage internal troubleshooting tasks, service mapping issues and complete service tracking audits.
• Assist with developing ad copy, conducting search query reports and managing keyword updates.
• Perform account-wide changes for repeatable, manual tasks that impact the entire portfolio.
• Work selflessly with other departments to provide timely and prompt responses to all client and internal team members.
• Actively participate in department meetings and brainstorming sessions, contributing insights and solutions to enhance operational efficiencies.
• Stay up-to-date with trends, best practices, and platform algorithm changes across both the multifamily and digital marketing industry.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.