Account Manager

Infinity Growth Evolution Corp.; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Infinity Growth Evolution Corp. (IG) is a premier TikTok Shop Partner and MCN agency in the Philippines, focusing on helping brands succeed in social commerce.

The Account Manager role, on-site in Manila, drives day-to-day client relationships, campaign planning, and performance tracking across social platforms. The role requires strong communication, data interpretation, and cross-functional collaboration to deliver high-quality service and identify upsell opportunities.

Qualifications

• Client relationship management skills with stakeholder coordination.
• Experience with campaign planning and cross-functional collaboration in digital or social commerce.

Responsibilities

• Oversee day-to-day client relationships and provide strategic guidance.
• Coordinate campaign planning and brief internal teams.
• Track deliverables and monitor performance metrics to meet client goals.
• Prepare reports and presentations for clients and internal stakeholders.
• Identify opportunities for upselling or cross-selling services.

Skills

Client relationship mgmt

Campaign planning

Cross-functional collaboration

Data interpretation

Strong communication

TikTok Shop knowledge

Detail-oriented

On-site in Manila

Education

Bachelor's degree in Business/Marketing/Communications

Job description

Company Description

Infinity Growth Evolution Corp. (IG) is a premier TikTok Shop Partner (TSP) and Multi-Channel Network (MCN) agency focused on helping brands succeed in social commerce. Founded in 2021, IG has quickly become one of the Philippines' leading TikTok commerce agencies, managing over ₱100 million in Gross Merchandise Value (GMV). The company partners with more than 50 brands across diverse industries, supporting scalable and sustainable digital growth. A multidisciplinary team of strategists, creator managers, content producers, and data analysts collaborates to deliver innovative, data-driven campaigns. IG provides end-to-end solutions from campaign planning and creator partnerships to content production and live commerce execution, helping brands strengthen presence, boost engagement, and drive sales performance.

Role Description

The Account Manager is responsible for overseeing day-to-day client relationships, ensuring that brand partners receive strategic guidance and high-quality service across TikTok Shop and other social commerce platforms. This full-time role is on-site in Manila and involves coordinating campaign planning, briefing internal teams, tracking deliverables, and monitoring performance metrics to meet client goals. The Account Manager will manage client communications, prepare reports and presentations, address issues promptly, and align stakeholders on timelines and expectations. This role also supports the development of growth strategies, identifies opportunities for upselling or cross-selling services, and collaborates closely with marketing, content, and analytics teams to execute data-driven initiatives. The Account Manager is expected to maintain a strong understanding of social commerce trends and platform updates to advise clients effectively.

Qualifications

• Client relationship management skills, including account servicing, stakeholder coordination, and expectation setting.
• Experience with campaign planning, project management, and cross-functional collaboration in digital or social commerce environments.
• Ability to interpret data and performance metrics, prepare client reports, and translate insights into actionable recommendations.
• Strong communication skills, both written and verbal, with the ability to present ideas clearly and professionally.
• Knowledge of TikTok Shop, social media platforms, and basic digital marketing principles.
• Detail-oriented, organized, and able to manage multiple accounts and deadlines in a fast-paced setting.
• Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
• Previous experience in account management, client services, or agency environment is highly beneficial.
• Comfort working on-site in Manila and collaborating with diverse teams and brand partners.