Account Manager

Giftaway; Makati; On-site; PHP 305,000 - 365,000; Part time

Benefits offered by this job

HMO

Job summary

Giftaway Inc. in Makati is seeking an Account Manager to manage client relationships, execute client orders, and provide responsive support.

The role involves coordinating with engineering, product development, and operations to ensure successful projects and timely deliveries. The ideal candidate will have at least 1 year in account or project management, strong communication skills, and proficiency with MS Excel, Google Suite, and CRM tools.

Qualifications

• Knows how to think critically and has a strong attention to detail.
• Strong communication and interpersonal skills.
• Capable of learning and problem-solving with minimal supervision.
• Proficiency in MS Excel, Google Suite, CRM software.
• At least 1 year of proven experience in account management, project management, or business development is a plus.
• Experience in B2B and startup environment is a plus.

Responsibilities

• Build long-lasting, mutually beneficial relationships with clients through service excellence.
• Fulfill client orders from intake to delivery of the product/service.
• Handle client calls and emails for inquiry resolution, program planning, and order confirmation.
• Collaborate with internal departments to ensure successful execution of client projects and initiatives.
• Conduct business reviews and ensure accuracy of client records.

Job description

Giftaway® Inc. is an eGift® platform that makes gifting easy for everyone. We power the eGift programs of the Philippines' top merchants like SM, Rustan's, Mercury Drug, and Jollibee, and we enable businesses to reward and incentivize employees and customers.

Join Giftaway® as we create a delightful gifting experience for all!

Role Description

An operations-focused role for an Account Manager in Makati responsible for managing client relationships, execution of client orders, and providing client support for any inquiries.

Key Responsibilities

• Build long-lasting, mutually beneficial relationships with clients through service excellence.
• Fulfill client orders from order intake up to delivery of the product/service.
• Handle client calls and emails for inquiry resolution, program planning, and order confirmation, among others.
• Collaborate with various internal departments (engineering, product development, operations, etc.) to ensure the successful execution of client projects and initiatives
• Conduct business reviews and ensure the accuracy of client records.

Qualifications

• Knows how to think critically and has a strong attention to detail
• Strong communication and interpersonal skills
• Capable of learning and problem-solving with minimal supervision
• Proficiency in standard business tools such as MS Excel, Google Suite, CRM software
• At least 1 year of proven experience in account management, project management, business development is a plus
• Experience in B2B and startup is a plus

Compensation and Benefits:

• Minimum budget of the role: ₱30,000 (monthly)
• HMO
• Contract Type: Contractual