3155 - Sr Reference File Maintainer Assoc

IQVIA Inc; Taguig; Hybrid; PHP 360,000 - 420,000; Full time

Job summary

IQVIA Inc in Manila is seeking a Research Associate to conduct studies on the US managed care industry and maintain the IQVIA Database under direct supervision.

This role involves documenting profiled data, bridging medical claims with the payer universe, meeting daily targets, and delivering timely responses to client queries while upholding quality standards.

Candidates should hold a Bachelor's degree in medical allied fields or related areas and be proficient in MS Office.

Qualifications

• Bachelor’s degree in medical allied fields or related areas.
• Strong written and verbal communication.
• Proficient in MS Office.

Responsibilities

• Research and document profiled data on US Managed Care.
• Bridge Medical Claims with IQVIA Payer universe.
• Meet daily production targets.
• Follow quality processes per standards.
• Ensure LO counterpart requirements are met.
• Respond to client queries promptly.
• Perform ad-hoc data analysis and process documentation.

Skills

Written and verbal communication

MS Office proficiency

Analytical thinking

Education

Bachelor’s degree in Medical Allied Courses

Business Administration

Information Technology related courses

Job description

Role Purpose:

Under direct supervision, conduct research on US managed care industry particularly with health insurance plans and maintain IQVIA Database.

Principal Accountabilities:

• Research and create documentation on the profiled data regarding US Managed Care industry.
• Bridge Medical Claims with IQVIA Payer universe.
• Perform tasks on a daily basis to satisfy defined production target.
• Follow quality processes thoroughly on the given standard.
• Ensure requirements from LO counterparts are being met.
• Respond to client queries on a timely manner.
• Perform adhoc data analysis and process documentation.

Minimum Education, Experience & Specialized Knowledge Required:

• Bachelor’s degree in any Medical Allied Courses, Business Administration, Information Technology related courses.
• Good written and verbal communication skills.
• Must be adept in use of MS Office, particularly Outlook, Excel, Word, and Access.
• Good analytical and problem solving skills.

Additional Requirements:

• Knowledge and experience in health insurance is an advantage.
• Experience with Pharmacy Benefit Management account is an advantage.
• Preferably with call center experience.
• Willing to work in the night shift/Ortigas area.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.