24/7 MSP Network Engineer – SD-WAN & Firewall Ops
Microgenesis Business Systems
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Job summary
Microgenesis Business Systems in the Philippines seeks a Network Operations Support professional to handle escalated issues, perform basic troubleshooting, and provide onsite assistance to branches and offsite ATMs.
You will monitor network performance, document configurations, support SD‑WAN and firewall deployments, coordinate with the IT team, and participate in 24/7/shift operations including night shifts and site visits.
Responsibilities
- Monitor network performance and document configurations.
- Support SD-WAN and firewall deployments; escalate issues.
- Provide onsite assistance to branches and offsite ATMs.
- Coordinate with the IT team and participate in 24/7 shift operations, including night shifts and site visits.
Job description
Microgenesis Business Systems in the Philippines seeks a Network Operations Support professional to handle escalated issues, perform basic troubleshooting, and provide onsite assistance to branches and offsite ATMs.
You will monitor network performance, document configurations, support SD‑WAN and firewall deployments, coordinate with the IT team, and participate in 24/7/shift operations including night shifts and site visits.
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