20K Sign On Bonus Customer Service Representative

Lexie Staffing co.; Pasig; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

20K sign-on bonus

Health Insurance (HMO)

Job Training

Job summary

A staffing and business consulting company is seeking a Customer Service Representative to assist patients with healthcare and insurance inquiries. The role involves handling calls, guiding clients through claims, and resolving issues efficiently. Candidates will receive a training program, and there is a 20,000 sign-on bonus offered. Preferred applicants are from Metro Manila, particularly in Pasig and Rizal. This full-time position is on-site in Pasig with opportunities for professional development.

Qualifications

• No experience required but a background in customer service is a plus.
• Strong communication skills with a passion for helping others.
• Ability to work in a fast-paced environment.

Responsibilities

• Handle inbound and outbound calls, chats, or emails related to healthcare and insurance.
• Guide patients and providers through claims and benefits.
• Verify and update patient information in the system.
• Resolve billing or account issues clearly and efficiently.
• Meet service quality and productivity goals.

Skills

Communication skills

Customer service

Problem-solving

Healthcare & Insurance Knowledge

Education

Bachelor's degree

Job description

20K Sign On Bonus Customer Service Representative

On-site - Pasig No Exp Required Bachelor Full-time

Job Description

Join our team as a Healthcare BPO Representative and help patients, providers, and members with their healthcare and insurance needs. You’ll be the first point of contact, assisting with claims, benefits, billing, and general inquiries while ensuring every interaction is professional, accurate, and empathetic.

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training

Responsibilities:

• Handle inbound and outbound calls, chats, or emails related to healthcare and insurance.
• Guide patients and providers through claims, benefits, and account details.
• Verify and update patient or member information in the system.
• Resolve billing or account-related issues clearly and efficiently.
• Meet service quality and productivity goals.

WITH 20,000 SIGN ON BONUS. APPLICANTS AROUND METRO MANILA (PASIG) AND RIZAL ARE PREFFERED.

Working Location

15th floor, Sagility Bridgetowne. 15th flr, Zeta Tower, Bridgetowne West, E. Rodriguez, Jr. Avenue, corner Ortigas Ave, Quezon City, Metro Manila, Philippines

Lexie Staffing & Business Consulting Company