Sr. Manager Talent Acquisition

Convergys; Lima Metropolitana; Híbrido; PEN 120.000 - 180.000; Jornada completa

Descripción de la vacante

Convergys Lima is seeking a Sr. Manager Talent Acquisition to lead recruitment strategy across multiple business units. You will forecast hiring needs, manage high-volume hiring, and build strong stakeholder relationships to deliver top talent with an excellent candidate experience.

You'll coach teams, drive process improvements, monitor metrics, and partner with HR, operations, and outsourcing partners to align talent strategies with business goals. Fluency in English and Spanish is required.

Formación

• Bachelor's degree in HR, Business Administration, Psychology, or related field.
• 7+ years in Talent Acquisition.
• B2 English level or above; fluent in English and Spanish.
• 3+ years leading recruitment teams.
• Experience with high-volume recruitment and stakeholder management.

Responsabilidades

• Lead, coach, and develop Talent Acquisition teams to achieve recruitment goals and operational excellence.
• Build and maintain relationships with business leaders, hiring managers, and stakeholders to understand workforce needs and recruitment priorities.
• Serve as primary contact for client-facing recruitment discussions and talent strategy alignment.
• Develop and execute talent acquisition strategies to attract top talent for high-volume and specialized hiring.
• Forecast hiring demand and workforce needs based on growth, attrition trends, and requirements.
• Monitor recruitment metrics, SLA compliance, and hiring performance to ensure targets.
• Drive recruitment process improvements to increase efficiency, effectiveness, and candidate experience.
• Manage recruitment budgets, resource allocation, and workforce planning.
• Partner with HR, Operations, Workforce Management, and other departments to support objectives.
• Ensure compliance with policies and regulations.
• Present hiring performance and talent insights to senior leadership and clients.

Conocimientos

Leadership

Stakeholder management

Client communication

Recruitment strategies

Forecasting

Data-driven decision making

Bilingual English/Spanish

Educación

Bachelor's degree

Descripción del empleo

## Sr. Manager Talent AcquisitionApply: PER Lima - Av Primavera 1013: PER Lima - Avenida El Camino Real N195 Calle Santa Luisa: Full time: Posted Today: End Date: October 5, 2026 (24 days left to apply): R1762944Job Title:Sr. Manager Talent AcquisitionJob DescriptionThe Senior Manager, Talent Acquisition is responsible for leading and executing talent acquisition strategies to support business growth and workforce planning objectives. This role oversees high-performing recruitment teams, partners closely with internal and external stakeholders, and ensures the timely delivery of qualified talent across multiple business units and locations. The position plays a critical role in forecasting hiring needs, optimizing recruitment performance, and driving continuous improvement initiatives to achieve hiring goals while maintaining a positive candidate experience.**Responsibilities*** Lead, coach, and develop Talent Acquisition teams to achieve recruitment goals and operational excellence.* Build and maintain strong relationships with business leaders, hiring managers, and key stakeholders to understand workforce needs and recruitment priorities.* Serve as the primary point of contact for client-facing recruitment discussions and talent strategy alignment.* Develop and execute talent acquisition strategies to attract top talent for high-volume and specialized hiring requirements.* Forecast hiring demand and workforce needs based on business growth, attrition trends, and operational requirements.* Monitor recruitment metrics, productivity, SLA compliance, and hiring performance to ensure target achievement.* Ensure all talent requirements are fulfilled within established timelines and quality standards.* Drive recruitment process improvements to increase efficiency, effectiveness, and candidate experience.* Manage recruitment budgets, resource allocation, and workforce planning initiatives.* Partner with HR, Operations, Workforce Management, and other departments to support organizational objectives.* Ensure compliance with company policies, labor regulations, and recruitment best practices.* Present hiring performance, market trends, and talent insights to senior leadership and clients.**Profile*** Bachelor's degree in human resources, Business Administration, Psychology, or a related field.* 7+ years of progressive Talent Acquisition experience.* B2 English Level or above, Strong verbal and written communication skills in English and Spanish.* 3+ years of leadership experience managing recruitment teams.* Proven experience in high-volume/mass hiring environments.* Experience managing relationships with senior stakeholders and business leaders.* Experience in workforce planning and recruitment forecasting.* Shared Services, BPO, Contact Center or multinational environment experience preferred.**Skills & Competencies*** Strong leadership and people management skills.* Excellent stakeholder management and influencing abilities.* Strong client communication and presentation skills.* Advanced knowledge of recruitment strategies, sourcing methodologies, and talent markets.* Strong analytical and forecasting capabilities.* Ability to manage multiple priorities in a fast-paced environment.* Data-driven decision-making and reporting skills.* Strong problem-solving and continuous improvement mindset.Location:PER Lima - Av Primavera 1013Language Requirements:EnglishTime Type:Full time