Senior Fund Distribution Ops Lead – Mandarin/Cantonese

CACEIS; Asia; On-site; PEN 125,125 - 175,175; Full time

Job summary

CACEIS Malaysia is seeking a Senior Client Operations Officer in Fund Distribution Services to oversee Transfer Agency transactions and daily distributions for APAC. The role requires Mandarin and Cantonese proficiency, strong data accuracy, and collaboration across Compliance and Fund Management teams.

Based in IOI City, Putrajaya, you will ensure timely processing, SLA adherence, and effective client communications while supporting the Manager in leadership and shift coverage.

Qualifications

• Bachelor Degree / BSc Degree or equivalent
• Fluent in English (Written/Oral)
• Mandarin and Cantonese (Written/Oral) proficiency
• Excellent attention to detail
• Good interpersonal skills and networking with stakeholders
• Good organization and prioritization under deadlines

Responsibilities

• Process and validate Transfer Agency transactions including subscriptions, redemptions, transfers and switches to meet SLAs.
• Prepare and dispatch distributions; ensure timely reporting to clients and stakeholders.
• Monitor client queues and coordinate with Compliance, Register Management and Fund Managers to ensure accuracy.
• Manage cash processes, including daily automated cash flow and manual payments; rectify reconciliation items.
• Provide clear internal communications on uploads, transfers, delays, and SLA adherence.
• Support supervisor and act as contact in absence of Assistant Manager to ensure shift coverage.

Job description

CACEIS Malaysia is seeking a Senior Client Operations Officer in Fund Distribution Services to oversee Transfer Agency transactions and daily distributions for APAC. The role requires Mandarin and Cantonese proficiency, strong data accuracy, and collaboration across Compliance and Fund Management teams.

Based in IOI City, Putrajaya, you will ensure timely processing, SLA adherence, and effective client communications while supporting the Manager in leadership and shift coverage.