Remote Travel Support Specialist

Effortless travel solutions ETS; Trujillo; A distancia; PEN 122.657 - 204.429; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Flexible scheduling

Travel perks

Industry discounts

Ongoing training

Descripción de la vacante

Effortless Travel Solutions is seeking a Travel Customer Representative for a 100% remote role. You will support clients from booking through return, handling inquiries, updates, and ensuring high-quality service.

Ideal candidates have strong communication, background in travel or hospitality, and a proactive, detail-oriented approach. Experience with booking platforms is a plus; enjoy travel perks and industry discounts while working remotely.

Formación

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.

Responsabilidades

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Conocimientos

Customer service

Communication

Problem solving

Tech-savvy

Travel knowledge

Descripción del empleo

Effortless Travel Solutions is seeking a Travel Customer Representative for a 100% remote role. You will support clients from booking through return, handling inquiries, updates, and ensuring high-quality service.

Ideal candidates have strong communication, background in travel or hospitality, and a proactive, detail-oriented approach. Experience with booking platforms is a plus; enjoy travel perks and industry discounts while working remotely.