Remote Travel Concierge & Support Specialist

Livetripexperience; Arequipa; A distancia; PEN 101.385 - 168.976; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% Remote / Work-from-home setup

Flexible scheduling

Comprehensive training on travel systems

Descripción de la vacante

A travel support company is searching for a Remote Travel Support Specialist to assist clients in their travel journeys. You will be the first line of support, managing inquiries, booking modifications, and troubleshooting issues to ensure a seamless experience. Ideal candidates should possess excellent communication skills, experience in customer support or the travel industry, and the ability to remain calm under pressure. The position is 100% remote with flexible scheduling.

Formación

• Remain calm under pressure and can think on your feet.
• Comfortable learning new booking platforms.
• Excellent written and verbal English skills.

Responsabilidades

• Act as the first line of support for clients via email, chat, and phone.
• Process booking modifications, flight cancellations, and special accommodation requests.
• Troubleshoot travel-related issues in real-time.
• Maintain up-to-date knowledge of travel requirements and destination protocols.
• Document all client interactions and updates.

Conocimientos

Problem Solver

Tech-Savvy

Excellent written and verbal English

Customer support experience

Independent time management

Descripción del empleo

A travel support company is searching for a Remote Travel Support Specialist to assist clients in their travel journeys. You will be the first line of support, managing inquiries, booking modifications, and troubleshooting issues to ensure a seamless experience. Ideal candidates should possess excellent communication skills, experience in customer support or the travel industry, and the ability to remain calm under pressure. The position is 100% remote with flexible scheduling.