Remote Account Manager for iGaming Growth

iGaming Centre; Asia; Presencial; PEN 102.214 - 204.429; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote & Flexible

Financial Stability

Personal Equipment Policy

Knowledge Sharing

Community

Creative Freedom

Time-off Policy

Atmosphere

Descripción de la vacante

NuxGame is seeking an Account Manager to own the customer relationship end-to-end, serving as the primary contact and trusted advisor for iGaming operators. Remote work is supported, with core hours aligned to global teams.

You will define tailored success plans and drive retention, adoption, and upsell across strategic accounts. You will collaborate with Sales, Product, and Ops, monitor account health, conduct quarterly business reviews, and translate industry insights into value for clients.

Formación

• Minimum 2 years in Account Management, Customer Success, or post-sales roles.
• Proven success managing strategic accounts and senior stakeholders.
• Track record of retention, adoption and upsell outcomes.
• Owning full customer lifecycle—onboarding, growth, renewals.
• Proactive, resourceful, problem-solver with initiative.
• Highly organized with ability to juggle priorities.
• Strong English communication (written and spoken).
• Data-driven mindset guiding decisions with actionable plans.

Responsabilidades

• Own the customer relationship end-to-end as primary contact and trusted advisor.
• Define and execute tailored success strategies aligning NuxGame solutions with KPIs.
• Monitor account health, usage metrics and satisfaction; address risks early.
• Lead quarterly business reviews to evaluate results and gather feedback.
• Resolve escalations by coordinating with internal teams.
• Collaborate with Sales, Product, Operations, and Technical teams.
• Identify upsell and cross-sell opportunities by understanding client needs.
• Share industry insights to help clients optimize operations and revenue.
• Stay informed on iGaming industry developments and regulatory changes.
• Maintain accurate CRM/project records and timely progress reporting.

Conocimientos

Account Management

C-level relationships

Retention & upsell

Lifecycle ownership

Proactive problem solving

Multitasking

English fluency

Data-driven decisions

Strategic thinking

Descripción del empleo

NuxGame is seeking an Account Manager to own the customer relationship end-to-end, serving as the primary contact and trusted advisor for iGaming operators. Remote work is supported, with core hours aligned to global teams.

You will define tailored success plans and drive retention, adoption, and upsell across strategic accounts. You will collaborate with Sales, Product, and Ops, monitor account health, conduct quarterly business reviews, and translate industry insights into value for clients.