Operations Assistant, Cusco

Intrepid Travel; Cuzco; On-site; PEN 42,000 - 54,000; Full time

Benefits offered by this job

Flexible work arrangements

Work-from-home

Parental leave 10 weeks

E-learning platforms

Volunteer leave 20 hours

Employee Assistance Program

Job summary

Intrepid Travel is seeking an Operations Assistant in Cusco, Peru. You will ensure smooth tour operations, handling administrative, logistical and coordination support across brands, while collaborating with leaders, suppliers and internal teams to deliver exceptional travel experiences.

This full-time fixed-term role supports pre-trip planning and live operations, requiring strong English, organization, data management, and MS Office skills.

Qualifications

• Experience in administrative or coordination roles.
• Intermediate to advanced English proficiency (written and verbal).
• Strong organizational and time management skills.
• High attention to detail and accuracy in data management.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office, with strong Excel for data management, tracking and reporting.

Responsibilities

• Coordinate ongoing trips and live operations.
• Resolve operational needs as they arise.
• Ensure teams have information and support to run successful departures.

Skills

English proficiency

Organizational skills

Time management

Attention to detail

Communication skills

Tools

Microsoft Excel

Microsoft Office

Job description

Application Close Date: 20th of November

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. We've been creating positive change through the joy of travel since 1989, and we’re proud to be a certified B Corp with 1000s of experiences in over 100 countries.

We are Intrepid

As the Operations Assistant, you will help ensure our travelers have the trip of a lifetime in Peru! This role supports the smooth delivery of tour operations by providing essential administrative, logistical, and coordination support across multiple brands and business partners. You will help ensure operational schedules, documentation, and systems are accurate, organized, and up to date, while working closely with leaders, suppliers, and internal teams to deliver exceptional travel experiences.

Supporting both pre-trip planning and live operations, the Operations Assistant helps coordinate ongoing trips, resolve operational needs as they arise, and ensure teams have the information and support required to run successful departures.

This is a full-time fixed term (12 month) contract position based out of our office in Cusco, Peru.

Some of the essential experience you’ll have include:

Experience in administrative, operational, or coordination roles

Intermediate to advanced English proficiency (written and verbal)

Strong organizational and time management skills

High attention to detail and accuracy in data management

Ability to manage multiple tasks in a fast-paced environment

Strong written and verbal communication skills

Proficiency in Microsoft Office, with strong Excel skills for data management, tracking, and reporting

You’ll be willing to work flexible hours and can handle a multitude of tasks that may be on the go at one time . Your communication and organisational skills will be the catalyst to your success in this role.

Please note

We recognise that AI use in applications is becoming more common. We review applications carefully, so if you choose to use AI, please do so thoughtfully and include something personal - it really makes a difference.

Our people reflect the diversity of our customers and the communities we visit:

Intrepid is made up of 71 nationalities in over 30 countries, and werecognisethat diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

Rewarding and developing our people is important to us, some of our workperksinclude:

• Flexible work arrangements,work-from-home and the ability to 'work from anywhere' 4 weeks a year
• A minimum of10 weekspaid parental leave for all parents, and other additional leave provisions.
• Access to e-learning platforms, professionaldevelopmentand mentor programs
• 20 hours of volunteer leave every year to use on causes most important to you
• Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful.These are our values and to usthey'remore than just words, they are the pillars of our success and every dayit'sour people and the work they do thatbringthem to life.

We aim to ensurediversity, equity, and inclusion stay part of our recruitment process. If you require anyreasonableadjustmentto participate in therecruitment process, please contact us at [e-mail] your name, location, and theadjustmentsyourequire, we will then be in touch to support your application.

Application Close Date: 20th of November