Customer Support Agent – Growth & Benefits

Concentrix; Callao; On-site; PEN 18,000 - 30,000; Full time

Benefits offered by this job

Competitive base salary

Paid training

Full legal benefits

Career growth opportunities

Inclusive and supportive culture

Job summary

A global customer support firm in Callao is seeking a Customer Support Representative to assist customers by phone with professionalism and empathy. You will resolve inquiries, document interactions accurately, and contribute to a dynamic and inclusive workplace. The role requires a high school diploma, clear communication skills in English, and a customer-focused mindset. Competitive salary and career growth opportunities are offered.

Qualifications

• High school diploma is required.
• Clear communication in English (Spanish is a plus).
• Flexibility in schedule is necessary.

Responsibilities

• Assist customers by phone with professionalism and empathy.
• Resolve inquiries and provide solutions using internal tools.
• Document interactions accurately.

Skills

Clear communication

Customer-focused mindset

Basic computer knowledge

Education

High school diploma

Job description

A global customer support firm in Callao is seeking a Customer Support Representative to assist customers by phone with professionalism and empathy. You will resolve inquiries, document interactions accurately, and contribute to a dynamic and inclusive workplace. The role requires a high school diploma, clear communication skills in English, and a customer-focused mindset. Competitive salary and career growth opportunities are offered.