Customer Service Advisor — Lima, Independencia

Convergys; Lima Metropolitana; Presencial; PEN 18.000 - 24.000; Jornada completa

Descripción de la vacante

A global technology and services leader is seeking an Advisor I, Customer Service, in Peru. This role interfaces with customers through inbound and outbound calls, providing support and resolving routine issues regarding the company’s products and services. Candidates must have a high school diploma and demonstrate strong customer service and communication skills. The position emphasizes attention to detail and a strong work ethic, suitable for those motivated to excel in a fast-paced environment.

Formación

• High school diploma with three to six months of relevant experience preferred.
• Strong customer service orientation and computer skills.
• Ability to communicate effectively, both written and verbally.

Responsabilidades

• Provide customer service support via calls and the Internet.
• Clarify customer requirements and provide resolutions.
• Document customer interactions in the database.

Conocimientos

Customer service orientation

Strong computer navigation skills

Effective communication

Attention to detail

Educación

High school diploma

Descripción del empleo

A global technology and services leader is seeking an Advisor I, Customer Service, in Peru. This role interfaces with customers through inbound and outbound calls, providing support and resolving routine issues regarding the company’s products and services. Candidates must have a high school diploma and demonstrate strong customer service and communication skills. The position emphasizes attention to detail and a strong work ethic, suitable for those motivated to excel in a fast-paced environment.