Warranty Program Lead - Technical Claims & Cost Control

Sulzer; As Sudiyah; On-site; OMR 23,070 - 30,760; Full time

Benefits offered by this job

Annual vacation of 21 working days

Company bonus scheme

Great working environment

Job summary

Sulzer is looking for a Warranty Manager in Oman to manage complex warranty claims end-to-end. You will coordinate with internal teams and customers to resolve issues while ensuring compliance, customer satisfaction, and cost control.

The successful candidate will have a Bachelor's degree in engineering and 5–7 years of relevant experience. We offer a competitive salary, annual vacation, and excellent development opportunities.

Qualifications

• 5-7 years of relevant experience required.
• Proven expertise in warranty claims management.

Responsibilities

• Manage warranty claims efficiently.
• Act as primary contact for warranty matters.
• Control warranty claim expenditures.
• Lead technical investigations for warranty issues.
• Ensure customer satisfaction throughout the process.

Skills

Technical analysis

Project management

Customer communication

Cost control

Education

Bachelor’s degree in engineering

Job description

Sulzer is looking for a Warranty Manager in Oman to manage complex warranty claims end-to-end. You will coordinate with internal teams and customers to resolve issues while ensuring compliance, customer satisfaction, and cost control.

The successful candidate will have a Bachelor's degree in engineering and 5–7 years of relevant experience. We offer a competitive salary, annual vacation, and excellent development opportunities.