Waiter / Waitress

Hospitality Concept LLC; Muscat; On-site; OMR 2,800 - 3,900; Full time

Job summary

Hospitality Concept LLC is seeking a professional Waiter/Waitress to deliver courteous food and beverage service in a busy dining environment. You will welcome guests, take orders, explain menu options and coordinate with kitchen and bar teams to ensure timely service.

Responsibilities include serving meals, maintaining dining area cleanliness, handling payments when required and upholding food safety and grooming standards. Weekend shifts and holidays may be required to meet guest needs.

Qualifications

• Minimum 1 year of experience in waiter/waitress or similar F&B service role.
• Experience in a hotel, resort, restaurant or hospitality establishment.
• Good English communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple guest requests.

Responsibilities

• Provide professional and courteous food and beverage service to guests.
• Take accurate orders and communicate with kitchen and bar teams.
• Serve food and beverages promptly according to service standards.
• Check guest satisfaction and respond professionally to requests or complaints.
• Prepare tables, arrange cutlery and maintain clean dining areas.
• Coordinate with kitchen and service teams to ensure timely delivery.
• Process bills and payments where required.
• Follow food safety, hygiene, sanitation and grooming standards.
• Assist with opening, closing and general service duties.

Skills

English communication

Interpersonal skills

Customer service

Teamwork

Job description

The Waiter/Waitress will be responsible for providing professional and courteous food and beverage service to guests, ensuring a pleasant dining experience. The role involves taking orders, serving food and beverages, maintaining dining area cleanliness and coordinating with kitchen and service teams to ensure efficient restaurant operations.

• Welcome guests, assist with seating and provide menus.
• Explain menu items, daily specials, and available food and beverage options.
• Take accurate orders and communicate them to the kitchen and bar teams.
• Serve food and beverages promptly and according to restaurant service standards.
• Check guest satisfaction and respond professionally to requests or complaints.
• Prepare tables, arrange cutlery, and maintain clean and organized dining areas.
• Coordinate with kitchen and service teams to ensure timely order delivery.
• Process bills and payments accurately, where required.
• Follow food safety, hygiene, sanitation, and personal grooming standards.
• Assist with restaurant opening, closing, and general service duties.

Mandatory Requirements

• Minimum 1 year of experience as a Waiter/Waitress or in a similar food and beverage service role.
• Previous experience in a hotel, resort, restaurant or hospitality establishment.
• Good English communication and interpersonal skills.
• Basic knowledge of food and beverage service procedures.
• Strong customer-service orientation and professional appearance.
• Ability to work in a fast-paced environment and handle multiple guest requests.
• Willingness to work shifts, weekends, and public holidays as required.
• Ability to work effectively as part of a team.