Unit Head – Procurement & Administration

Oman Housing Bank | بنك الإسكان العُماني; Muscat; On-site; OMR 18,000 - 30,000; Full time

Job summary

Oman Housing Bank is seeking a Unit Head – Procurement & Administration to lead procurement and administration activities, ensuring effective sourcing, contracting, vendor management, and delivery of core administrative services.

You will manage RFQ/RFP development, bid evaluation, contract finalization, and governance across SLAs, while supporting strategic objectives and ensuring cost efficiency and service quality within the bank's operations.

Qualifications

• Bachelor’s degree in Business Administration or related field.
• Minimum 8 years of procurement and administration experience, banking preferred.
• Professional certifications such as CIPS, CIPP, or equivalent preferred.
• Demonstrated leadership experience with a record of delivering impactful results.
• Extensive experience in RFP review, tendering processes, and contract management.
• In-depth knowledge of Oman’s Tender Law and its application in procurement practices.
• Strong expertise in negotiation and vendor relationship management.

Responsibilities

• Manages end-to-end review and execution of Procurement and Administration activities raised by internal stakeholders.
• Drives cost optimization and operation excellence by instituting cost control frameworks.
• Leads evaluation and execution of high-value procurement requirements and major administrative contracts.
• Governs supplier and service provider bid evaluations and negotiations to safeguard bank interests.
• Collaborates with business units to ensure proposals meet requirements and budgets.
• Manages structured negotiation processes for procurement contracts and service agreements.
• Approves final vendor selections and documents for Executive Management ratification.
• Monitors SLAs across procurement and administration and spearheads continuous improvement.
• Acts as a reliable partner to business units and implements cross-functional initiatives.
• Serves as Secretary to the Management Tender Committee (MTC) for logistics and documentation.
• Leads Corporate Support Services helpdesk and demand management to improve turnaround time.
• Manages travel ticketing and reservations end-to-end with SLA/TAT targets.
• Oversees vendor relationships for travel, office services, and admin functions.

Skills

Leadership

Negotiation

Vendor management

Procurement

RFP/RFQ evaluation

Education

Bachelor’s degree in Business Administration

Banking/Financial services knowledge

Job description

The Unit Head – Procurement & Administration leads both procurement and administration activities to ensure effective sourcing, contracting, vendor management, and delivery of core administrative services. He/She manages RFQ/RFP development, bid evaluation, and contract finalization in alignment with internal policies, Delegation of Authority, and legal guidelines. On the Administration side, the role oversees travel management, office services, records and correspondence handling, facilities-related support, and vendor contracts for administrative functions. The Unit Head – Procurement & Administration ensures governance, cost efficiency, service quality, and vendor performance while supporting strategic business objectives.

Key Accountabilities:

• Manages the end-to-end review and execution of Procurement and Administration activities raised by internal stakeholders, ensuring timely, compliant, and value-for-money outcomes aligned with approved budgets, procedures, and service standards.
• Drives a culture of cost optimization and operational excellence by instituting robust cost control frameworks across both Procurement and Administrative functions, maximizing their contribution to enterprise value.
• Leads the evaluation and execution of high-value and complex procurement requirements, while also overseeing major administrative contracts and service agreements—managing the full lifecycle from needs assessment through RFP/RFQ development, tendering, negotiation, vendor/service provider selection, and contract execution.
• Manages and governs supplier and service provider bid evaluations, facilitating senior-level negotiations to secure optimal commercial, technical, legal, and service outcomes that safeguard and advance the Bank’s interests.
• Collaborates with business units and cost owners to review vendor and service provider proposals (procurement and administrative), ensuring they meet technical requirements, comply with policy, stay within budget, and support operational priorities; provides clear recommendations for selection and negotiation.
• Manages the structured negotiation processes—covering both procurement contracts and administrative service agreements—ensuring cross-functional alignment, stakeholder engagement, and strict adherence to internal governance protocols.
• Approves and validates final vendor and service provider selection outcomes by facilitating consensus among stakeholders and preparing comprehensive documentation for Executive Management and relevant committee ratification.
• Monitors organizational compliance with established Service Level Agreements (SLAs) across procurement and administration, spearheading continuous improvement initiatives to enhance agility, responsiveness, service quality, and cost efficiency.
• Acts as a reliable partner to business units—facilitating communication, aligning requirements, and helping implement cross-functional initiatives, administrative support, and operational changes.
• Serves as Secretary to the Management Tender Committee (MTC), ensuring end-to-end coordination of Committee’s logistics, timely distribution of materials, and transparent documentation to enable informed and accountable decision-making.
• Leads the Corporate Support Services helpdesk and request management process (Procurement and Admin), analyzing demand, eliminating bottlenecks, and improving turnaround time and cost per ticket.
• Manages the business travel ticketing & reservations process end-to-end, meeting defined SLA/TAT targets, and ensures seamless support for staff movements.
• Oversees vendor relationships for travel, office services, and other administrative functions covering onboarding, due diligence, SLA/KPI reviews, issue escalation, and timely closure.
• Owns the contract lifecycle and renewals across both procurement and administration scopes covering RFP/RFQ preparation, terms/SLAs, renewal calendar, DoA documentation, and invoice validation for accuracy.

Qualifications and Experience:

• Bachelor’s degree in Business Administration or a related field.
• Minimum of 8 years of experience with a focus on Procurement and Administration. Banking experience is preferred.
• Professional certification such as CIPS, CIPP, or equivalent is preferred.
• Demonstrated leadership experience with a record of delivering impactful results.
• Extensive experience in RFP review, tendering processes, and contract management.
• In-depth knowledge of Oman’s Tender Law and its application in procurement practices.
• Strong expertise in negotiation and vendor relationship management.

** Applicants who are meeting the job requirements will be contacted. Applications will be accepted until 20-Sep-2026 at 2:00 P.M Submissions received after this date and time will not be considered **