Trainee Service Coordinator (Persons with Disabilities Only)

Yokogawa; Muscat; On-site; OMR 6,700 - 11,000; Full time

Job summary

Yokogawa seeks a role focused on service coordination and administrative support in Muscat, Oman. The position involves coordinating daily operations within the Service Department and supporting supply chain tasks, vendor liaison, and document management.

The role requires a Bachelor's degree, Omani nationality, and an openness to learn service coordination, administration, and business support tasks. Fresh graduates are welcome, with emphasis on strong communication and teamwork abilities.

Qualifications

• Bachelor's degree from a recognized university (any discipline).
• Omani National.
• Position reserved for Persons with Disabilities (PWD).
• Fresh graduates or candidates with limited relevant experience are preferred.
• Willingness to learn service coordination, administration, supply chain support, and business support functions.
• Good communication and interpersonal skills.
• Ability to work effectively in a team-oriented environment.

Responsibilities

• Coordinate day-to-day operational activities with the Service Department.
• Assist service team with supply chain activities, including follow-up on purchase orders, material deliveries, and vendor coordination.
• Support staff in tracking overdue payments and related documentation.
• Maintain and update the Service Department database, including customer records, service reports, contracts, and other documents.
• Coordinate with internal departments to ensure timely processing of service-related administrative requirements.
• Liaise with Administration and HR on visa applications, renewals, travel arrangements, accommodation bookings and other logistics.
• Assist in preparing service reports, presentations, and departmental records.
• Support scheduling of service engineers, training activities, meetings, and customer visits.
• Ensure proper filing and maintenance of documents per company procedures.
• Comply with HSE, quality management procedures and company policies.
• Perform other duties related to the training program and service coordination.

Skills

MS Office

Database management

Communication skills

Bilingual Arabic English

Report writing

Coordination

Teamwork

Computer basics

Education

Bachelor's degree

Job description

Not just a job, but a career

Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About The Team

Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

Key Responsibilities & Accountabilities

• Support the Service Department in coordinating day-to-day operational activities.
• Assist the service team in supply chain-related activities, including follow-up on purchase orders, material deliveries, and vendor coordination.
• Support the existing service staff in tracking, monitoring, and following up on overdue customer payments and related documentation.
• Maintain and update the Service Department database, including customer records, service reports, contracts, and other departmental documents.
• Coordinate with internal departments to ensure timely processing of service-related administrative requirements.
• Liaise with the Administration and HR departments regarding visa applications, renewals, travel arrangements, accommodation bookings, and other employee-related logistics.
• Assist in preparing service reports, presentations, and departmental records.
• Support scheduling of service engineers, training activities, meetings, and customer visits.
• Ensure proper filing and maintenance of documents in accordance with company procedures.
• Comply with company policies, HSE requirements, and quality management procedures at all times.
• Perform other duties related to the training program and service coordination function as assigned.

Qualifications & Experience

• Bachelor's degree from a recognized university (any discipline).
• Omani National.
• Position reserved for Persons with Disabilities (PWD).
• Fresh graduates or candidates with limited relevant experience are preferred.
• Willingness to learn service coordination, administration, supply chain support, and business support functions.
• Good communication and interpersonal skills.
• Ability to work effectively in a team-oriented environment.

Competency

• Strong organizational and coordination abilities.
• Attention to detail and accuracy in maintaining records and databases.
• Ability to manage multiple tasks and prioritize effectively.
• Team-oriented mindset with a willingness to support different departments.
• Customer-focused approach and professional attitude.
• Commitment to continuous learning and professional development.
• Ability to work effectively in a multicultural environment.

Skills

• Basic knowledge of computers and Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Ability to maintain databases and electronic records.
• Good written and verbal communication skills in both Arabic and English.
• Basic understanding of office administration and document management.
• Ability to prepare reports, spreadsheets, and presentations.
• Strong coordination and follow‑up skills.

Yokogawa is an Equal Opportunity Employer.

Yokogawa wants a diverse, equitable and inclusive culture.

We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status.

We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances.

Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.