Service Technician – Mining

Zoomlion Heavy Industry Oman; Muscat; On-site; OMR 12,000 - 18,000; Full time

Job summary

Zoomlion Heavy Industry Oman is seeking a skilled service technician to maintain and repair heavy machinery across mining and construction sectors in Oman. The role focuses on mechanical, hydraulic and pneumatic systems, with on-site fault handling and rapid response to client service requests.

You will perform preventive maintenance, test repaired equipment, manage spare parts and inventory, and provide technical support while ensuring safety regulations are followed.

Qualifications

• Graduate or a relevant college diploma holder (preferably in Automotive).
• Experience: 1 to 3 years in the same industry.
• Experience in Engineering/Heavy Equipment machinery preferred; familiarity with local region.
• Skills: Cold Calling, Lead Generation, Customer Relations, Marketing Strategies, Key Account Management.

Responsibilities

• Find out, adjust, repair or overhaul mechanical, hydraulic and pneumatic equipment.
• Carry out periodic maintenance on heavy equipment (mining trucks, drills, crushers).
• Test repaired/assembled equipment to ensure function and safety compliance.
• Provide technical support to customers and maintain good client relations.
• Ensure work follows safety regulations and proper procedures.
• Respond quickly to service calls with on-site fault handling.
• Manage central warehouse orders processing.
• Oversee spare parts inventory and overstock planning.
• Follow regular distribution order plans.
• Manage regional spare parts sales and payments.
• Train and guide service system staff.
• Collect and inspect service data.
• Inspect new machines and manage inventory vehicles.
• Organize spare parts, shipping, QA, and used parts.

Skills

Cold Calling

Lead Generation

Customer Relations

Marketing Strategies

Key Account Management

Education

Graduate or diploma in Automotive

Job description

• Responsible to find out, adjust, repair or overhaul the mechanical, hydraulic and pneumatic equipment
• Carry out periodic maintenance of the heavy equipment machinery like Mining Dump Trucks, Mining Drills, Crushing / Screening Equipment’s, etc.
• Test mechanical products and equipment after repair or assembly to ensure proper functioning and compliance
• Provide technical support to customers and maintain amicable client relations
• Ensure that work is undertaken in a safe manner and that practices conform to safety regulations and procedures
• Prompt action on calling for service implementation - On-site fault handling, rapid response to client service, field service
• Central warehouse order processing management
• Spare parts inventory management and organization of overstock planning
• Follow on regular distribution order plan once issued
• Regional spare parts sales and payment management
• Training and guidance for the service system
• Collection and inspection of service data
• Inventory vehicle management with new machine receiving inspection
• Spare parts organization, shipping, quality assurance, used spare parts management

Other Requirements:

• Graduate or a relevant college diploma holder (preferably in Automotive)
• Experience: 1 to 3 years in same industry
• Candidates with experience in Engineering Machinery/Heavy Equipment Machinery (Mining Dump Trucks, Mining Drills, Crushing / Screening Equipment’s) industry will be preferred, familiarity with local region
• Skills: Cold Calling, Lead Generation, Customer Relations, Marketing Strategies, Key Account Management.